Sales Process Manager
Evotec
full-time
Posted on:
Location Type: Office
Location: Seattle • Washington • United States
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About the role
- Map, document, and continuously improve sales processes to ensure clarity and efficiency.
- Identify process gaps, bottlenecks, and redundancies; recommend and implement approved improvements.
- Develop and maintain swimlane diagrams to define responsibilities and handovers across functions.
- Create and manage RACI matrices to establish accountability and ownership for key activities.
- Ensure processes are scalable and aligned with organizational goals.
- Standardize workflows and handover points between Sales and supporting teams.
- Maintain a centralized repository of process documentation for easy access and adoption.
- Collaborate with cross-functional stakeholders to ensure seamless execution of processes.
- Recommend removal of non-sales administrative tasks from Sales teams and assigning them to appropriate support functions.
- Monitor and refine operational activities that enhance Sales effectiveness.
- Gather feedback from stakeholders and maintain improvement logs.
- Track process performance metrics and escalate issues as needed.
- Research and recommend emerging tools or practices to enhance efficiency.
Requirements
- 3+ years of experience in sales process management, commercial operations, or process improvement.
- Strong understanding of sales processes, workflow design, and operational optimization.
- Familiarity with CRM systems and sales enablement tools.
- Expertise in process mapping, swim lane creation, and RACI frameworks.
- Excellent organizational skills and attention to detail.
- Strong communication and stakeholder management skills.
- Ability to lead process adoption across diverse teams and foster collaboration.
Benefits
- Fluent in English.
- Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.
- In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales process managementprocess improvementworkflow designoperational optimizationprocess mappingswim lane creationRACI frameworksprocess performance metrics
Soft Skills
organizational skillsattention to detailcommunication skillsstakeholder managementcollaboration