Account Executive

• Act as the primary point of contact for key clients in Canada and the United States, overseeing both large-scale web design and development projects and ongoing evolution and support mandates with public and private sector clients
• Develop and grow client accounts by identifying and cultivating key relationships and growth opportunities in line with the agency’s services
• Ensure timely and successful project delivery in alignment with customer needs and objectives
• Develop and approve briefs for projects, providing guidance and direction to project teams
• Lead and participate in client presentations and other activities to enhance agency-client relationships
• Lead contract negotiations with new clients and manage contract renewals
• Provide clear and concise updates to clients and agency leadership
• Forecast and track key account metrics, reporting on account status and opportunities

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