Sales Renewal Executive
&Evolve
part-time
Posted on:
Location Type: Hybrid
Location: Leeds • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure that customers receive excellent customer service
- Make outbound calls to our dealerships customers
- Schedule showroom or telephone appointments to discuss financial options
- Build rapport and understand customer needs
- Follow up on leads, service reminders or marketing campaigns
- Co-ordinate with dealership staff
- Accurately record customer interactions and information
- Maintain a professional and courteous tone in all communications
Requirements
- Excellent verbal communication
- Attention to detail and the ability to organise your own diary
- Ability to influence and overcome objections
- Customer-focused mindset
- Strong English verbal communication skills
- Experience of supporting customers to a high level of performance and customer satisfaction
- Great experience of IT skills
- Experience of customer service or call centre roles is highly preferred.
Benefits
- An inclusive environment to thrive
- Paid based on performance
- Investment in employee development
- Equal opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent verbal communicationattention to detailorganisational skillsability to influencecustomer-focused mindsethigh level of performancecustomer satisfactionIT skills