Health Plan Operations Partner

Evio

Health plan operations partner helping Evio, a specialty-pharmacy solutions company, strengthen customer relationships. Leading advisory forums, CRM processes, medication-contract adoption, and annual planning.

Posted 8/17/2026full-timeRemote • Colorado • 🇺🇸 United StatesSeniorLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer strategy execution and relationship management within the healthcare sector, with a strong focus on health plans and pharmacy operations. Proficient in project management, executive communication, and synthesizing complex data to drive actionable insights.

Highest-signal resume keywords

Healthcare ExperienceCustomer Relationship ManagementProject ManagementExecutive CommunicationPharmacy Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data SynthesisAgenda DevelopmentPresentation DevelopmentCustomer Insights TrackingMedication Contracting

Soft Skills

Critical ThinkingProblem-SolvingResourcefulnessCuriosityExecutive Presence

Tools & Technologies

CRM Implementation

Industry Keywords

Health Plan LandscapePharmacy Benefit ManagerAdvisory CouncilsExecutive GovernanceCustomer Engagement

About the role

Key responsibilities & impact

Partner with the Chief Customer Officer on customer strategy and execution, prioritizing initiatives and coordinating work across Evio
Lead the operating rhythm for the bi-weekly Customer Advisory Committee by developing agendas, coordinating executive participation, preparing materials and narratives, capturing decisions, and driving follow-through
Coordinate customer engagement across Evio, connecting experts to customer needs and streamlining communication
Track adoption, value, and customer insights related to medication contracting with pharmaceutical manufacturers
Gather and synthesize customer adoption and value realization data, partnering with the pharmaceutical contracting team to increase customer value
Strengthen customer relationship management through cross-functional processes and CRM implementation
Support annual investor/customer business and financial planning, including customer offerings and budget requests
Create executive and customer communications, presentations, and narratives that make complex information clear and actionable

Requirements

What you’ll need

Bachelor’s degree in business, healthcare administration, pharmacy, or a related field
7+ years of progressive healthcare experience, including direct experience working with or supporting health plans
Strong understanding of the health plan landscape and senior health plan leaders’ priorities, including Chief Pharmacy Officers and Vice Presidents of Pharmacy
Experience supporting executive governance bodies, advisory councils, boards, or similar forums, including agenda development, executive communications, meeting preparation, and follow-through
Strong executive presence and ability to build credibility with internal teammates and senior investor/customer leaders
Excellent written, verbal, and presentation skills, particularly executive storytelling and presentation development according to brand standards
Strong project management skills and ability to manage competing priorities and structure ambiguous work
Resourceful, curious, and comfortable shifting between different types of work and unfamiliar challenges
Critical thinking and problem-solving skills, with ability to structure complex challenges, connect insights across customers and teams, and develop actionable solutions
Pharmacy, PBM, or health plan pharmacy experience strongly preferred
Advanced degree is a plus

Benefits

Comp & perks

The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents
401(k) match: Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits
Flexible vacation policy with no minimum or maximum amount of vacation allowed per year
Generous paid parental leave for birth and non-birth parents