Officer – Safe Water Operations

Evidence Action

Officer managing Safe Water program operations across multiple sites in India. Supporting daily operations and implementation of Safe Water program activities with significant travel required.

Posted 5/19/2026full-timeNew Delhi • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

**Responsibilities**
**Program Implementation Support**
- Support implementation of safe water programs, including installation of chlorination devices and community-level engagement activities.
- Ensure coordination and communication with implementation vendors, government partners, and field-level teams for smooth execution.
**Monitoring and Quality Assurance**
- Regularly monitor field activities, checklists, and programmatic protocols to ensure adherence to quality and compliance standards.
- Support monitoring of device functionality, water quality testing, dosing accuracy, and refilling mechanisms.
** Coordination and Communication**
- Liaise with internal teams, vendors, government stakeholders, and community members.
- Support planning and facilitation of training sessions and review meetings at the block and district levels.
**Data Collection and Reporting**
- Ensure timely collection and reporting of field data, including device installations, dosing records, and user feedback.
- Coordinate with the MIS and analytics teams to ensure data is used for tracking, decision-making, and reporting.
**Troubleshooting and Field Support**
- Identify on-ground challenges and work with vendors, local authorities, and the internal team to resolve issues.
- Support troubleshooting for device maintenance and performance challenges at the field level.
**Documentation and Compliance**
- Ensure maintenance of program records, government approvals, and field documentation.
- Support in the preparation of field reports, case studies, and program documentation.

Requirements

What you’ll need

**Essentials**
- A bachelor's degree in a relevant field (e.g., engineering, environmental science, public health). A master’s degree or relevant advanced certification is preferred
- 2-3 years of experience in operations, project implementation, or fieldwork, preferably within the water, sanitation, or public health sectors
- Strong organizational and time-management skills, with an ability to manage multiple priorities simultaneously
- Basic understanding of supply chain management, vendor coordination, and procurement process.
- Excellent communication skills, both written and verbal, with fluency in English
- Proficiency in using MS Office/ Google Workspace applications, data collection, and reporting techniques
- Willingness to travel up to 60% *(approximately 5-7 days in a month)* of the time for field visits, primarily within the state
- Ability to work independently and manage multiple tasks simultaneously
- Ability to work effectively with local teams and stakeholders, including government officials
- Good communication skills, both verbal and written, with fluency in English
**Desirable**
- Experience working with government programs such as Jal Jeevan Mission or other WASH initiatives
- Prior experience working with NGOs or in the water, sanitation, or public health sector

Benefits

Comp & perks

EAII provides a comprehensive benefits package for employees. Benefits include:
- Comprehensive health insurance with IPD and OPD provisions
- Life and Accidental insurance
- PF, ESIC and Gratuity as per statutory requirements
- Mental and physical well-being benefits
- Learning and Development benefit
- Generous leave
- Avenues for engagement and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectionreporting techniqueswater quality testingdosing accuracychlorination devices installationprogrammatic protocolsvendor coordinationsupply chain managementproject implementationfield documentation

Soft Skills

organizational skillstime-management skillscommunication skillsability to manage multiple prioritiesindependencestakeholder engagementtroubleshootingteam collaborationfacilitation skillsproblem-solving

Certifications

bachelor's degreemaster's degreeadvanced certification in public healthcertification in environmental sciencecertification in engineeringWASH certificationproject management certificationvendor management certificationdata analysis certificationsupply chain management certification