Every

Operations

• Manage end-to-end customer onboarding for banking, treasury, and card products — including collection, review, and verification of KYC/KYB documentation in line with regulatory and partner requirements.
• Conduct customer due diligence (CDD) by validating entity structures, beneficial ownership, UBOs, and control persons; assess risk and escalate higher-risk cases as needed.
• Serve as the operational liaison with banking, treasury, and card network partners (e.g., Visa) to resolve onboarding issues, respond to compliance inquiries, and support approvals.
• Maintain accurate onboarding records and workflows, ensuring audit-ready documentation, adherence to AML policies, and continuous improvement of onboarding processes and controls.

Operations Specialist