Every

Frontend Engineer

• Build elegant, scalable, and accessible user interfaces using React and TypeScript
• Collaborate with design, backend, and product to deliver features that matter
• Own the frontend of core features, from architecture to pixel-perfect implementation
• Optimize performance, maintainability, and developer experience
• Help shape the culture and engineering standards of our growing team

Front-End Engineer

Backend Engineer

• Build reliable, scalable backend services using Node.js and TypeScript
• Design and operate APIs and data flows that power core features of our product
• Own the full lifecycle of backend systems — from architecture and code to deployment, monitoring, and observability
• Help evolve and maintain our AWS infrastructure using Terraform
• Optimize performance, reliability, and maintainability of our backend systems
• Help shape the culture and engineering standards of our growing team

Back-End Engineer

Operations

• Serve as the primary point of contact for customers during benefits setup and renewal.
• Guide employers through plan selection by explaining options across health, dental, vision, and ancillary benefits.
• Communicate directly with carriers to submit group applications, manage enrollments, and resolve issues.
• Ensure compliance with applicable federal and state benefits regulations (ACA, COBRA, etc.).
• Answer employee questions about coverage, eligibility, and enrollment processes.
• Collaborate with Every.io’s payroll and compliance teams to ensure benefits integrate seamlessly.
• Maintain accurate records of plan details, enrollment changes, and carrier correspondence.
• Proactively identify and escalate issues that could impact customer satisfaction or compliance.

Benefits Advisor – Operations Specialist

Customer Success Manager

• Act as the primary technical point of contact for an assigned portfolio of customers.
• Oversee the onboarding process, ensuring seamless implementation and adoption of our back-office solutions.
• Provide expert-level technical support, troubleshooting, and issue resolution for existing customers.
• Develop a deep understanding of customer needs, challenges, and desired outcomes.
• Collaborate closely with cross-functional teams to advocate for customer requirements.
• Analyze customer feedback, usage data, and support tickets to identify areas for product improvement and automation.
• Work closely with engineering teams to design and implement features that streamline customer onboarding and address recurring issues across our back-office offerings.
• Continuously evaluate and enhance product documentation, training materials, and self-service resources.
• Contribute to the product roadmap by prioritizing and defining requirements that enhance customer experiences.

Front-End Engineer

Back-End Engineer

Benefits Advisor – Operations Specialist

Customer Success PM