Everway

Account Executive

Everway

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Own the expansion and upsell of a defined book of business by identifying opportunities to expand implementation of existing and new products.
  • Create reference-worthy peer relationships deep and wide within assigned accounts via multithreading, by cementing customer retention while developing relationships with buying teams including key decision makers (“C” level personas).
  • Focus on moving customers from single product to multi-product contracts, which both improves ARR and reduces churn risk.
  • Execute independent prospecting activities with an existing book of business as required to maintain a total pipeline of opportunities at minimum of your assigned goals.
  • Interact collaboratively with SDRs and Marketing, following the guidelines that define dispositioning of qualified leads.
  • Execute the sales process to achieve upsell and cross-sell ARR, utilizing the MEDDPICC framework to qualify opportunities rigorously.
  • Guide and lead opportunities through each stage of the sales funnel, collaborating with personnel from allied teams like Demand Gen, Revenue Operations, Finance, Legal, and Customer Success (CS).
  • Forecast accurately based on buyer behavior, guided by the MEDDPICC framework.
  • Co-own the customer experience post-sale by setting up our delivery teams for success during the sale. Engage in company EdTech-specific events and conferences to reinforce customer relationships and amplify our market influence.
  • Work closely with Customer Success Managers on smooth handoffs, and at important touchpoints, to achieve shared goals for customers.
  • Collaborate with our Demand Gen team to deploy targeted promotions, educational content, and training initiatives aligned with customers’ needs. Engage in company EdTech-specific events and conferences to reinforce customer relationships and amplify our market influence.
  • Collaborate with the Renewals and Customer Success teams to create a seamless experience for customers, ensuring alignment on upsell potential and retention strategy.
  • As a secondary responsibility, step in to support Customer Success Managers (CSMs) and Renewal Operations Executives (ROEs) renewal efforts for high-value customers as needed.
  • Achieve and exceed quarterly and annual targets.
  • Focus on prioritized customer segments and track progress in pipeline health, opportunity coverage, and customer engagement.
  • Ensure CRM hygiene in Salesforce, maintaining real-time documentation for accurate forecasting and effective inputs to deal strategy.

Requirements

  • Previous experience working in SaaS or SaaS EdTech, with a proven track record of exceptional sales performance exceeding set quotas.
  • Hands-on experience with CRM systems (preferably Salesforce).
  • Ability to travel up to 50% as needed.
  • Ability to plan and prioritize effectively among an array of opportunities.
  • Ability to communicate value propositions persuasively.
  • Effective negotiation and closing techniques.
  • Public speaking and objection handling skills.
  • Demonstrated experience executing modern, multi-touch, multi-modal prospecting sequences, embracing the power of the phone call.
  • Ability to multi-thread: Navigate higher and wider within districts.
  • Bachelor’s Degree in a business discipline or related field preferred.
  • Solid understanding of state educational trends, technology, and educational budget cycles.
  • Special education or speech-language pathology degree, or extensive experience working with students with disabilities, is a plus.
Benefits
  • Competitive salary with bonus opportunities
  • Flexible work schedules
  • Comprehensive health and wellness benefits
  • Flexible time off plans
  • Career growth through development programs
  • Collaborative, innovative culture where your ideas matter

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales performanceupsellingcross-sellingMEDDPICC frameworkCRM systemsprospectingnegotiation techniquesclosing techniquespipeline managementcustomer retention strategies
Soft skills
communicationrelationship buildingplanningprioritizationpublic speakingobjection handlingcollaborationleadershipcustomer experience managementmulti-threading
Certifications
Bachelor’s Degree in business disciplinespecial education degreespeech-language pathology degree