Revenue Assurance Investigator

Eversource Energy

. Responsible for conducting Revenue Protection investigations .

Posted 5/1/2026full-timeDorchester • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $96,690 - $107,430 per yearWebsite

About the role

Key responsibilities & impact

Responsible for conducting Revenue Protection investigations
Includes development and documentation of all case materials (detailed case records, evidence, depositions, affidavits, company and public records, etc.)
Works closely with other departments, including Legal, Meter Service, Corporate Communications and Regulatory
Supports the development of new internal and external strategies and participates in the implementation change management process
Provides support to field personnel to resolve revenue protection cases involving diversion or meter tampering
Prepares legal documents including affidavits and complaints on behalf of Eversource
Acts as an expert witness as required including testifying on behalf of the Company in civil and criminal proceedings

Requirements

What you’ll need

A BS degree in engineering, business or the equivalent
Three (3) or more years of related experience are required
Understanding of civil, criminal, and business bodies of law
Knowledge of electric and/or gas meter systems, electric service requirements, National Electric and Safety Codes, Customer accounting systems and Corporate Safety Manual
Thorough understanding of confidentiality practices and union practices and procedures
Must have strong analytical and problem solving skills as well as the ability to interpret complex information
Must have excellent written and oral communication skills
Demonstrated skill with MS Office applications such as Word and Excel
Valid Motor Vehicle Operator License is required

Benefits

Comp & perks

Eversource offers a competitive total rewards program
Check out our careers site for an overview of our benefits programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case documentationlegal document preparationrevenue protection investigationsmeter tampering resolutionknowledge of electric meter systemsknowledge of gas meter systemsunderstanding of National Electric Codeunderstanding of Safety Codesanalytical skillsproblem solving skills

Soft Skills

communication skillswritten communicationoral communicationcollaborationchange managementconfidentiality practicesunion practicesstrategic developmentexpert witness testimonyinterpersonal skills

Certifications

BS degree in engineeringBS degree in businessValid Motor Vehicle Operator License