Eversource Energy

IT Associate Systems Engineer – Hybrid

Eversource Energy

full-time

Posted on:

Location Type: Hybrid

Location: Westborough • Massachusetts • United States

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Salary

💰 $74,370 - $82,630 per year

About the role

  • Under direct supervision, handles the administration and support of less complex operating systems, desktop or file/print/application servers
  • Provides technical support for requirements in the planning, coordination, programming, and implementation of releases, upgrades or changes to operating system software and hardware
  • Ensures stable performance for the operating systems environment through performance monitoring and tuning and performs capacity planning, and performance prediction
  • Ensures system maintenance as well as high level support of the operating system and all its related software and hardware components
  • Plans and implements less complex software upgrades, ensuring change management procedures and methodologies are implemented and followed
  • Partakes in the design, development, testing, coordination, implementation, maintenance and administration of Windows based IT Infrastructure and applications
  • Assists with analyzing business/technical and related needs and may propose suitable solutions
  • Creates processes and tools to enhance and streamline support and maintenance process
  • Creates revisions to existing programs, systems and procedures
  • Uses appropriate tools to troubleshoot and correct deficiencies
  • Conducts product research and evaluation
  • Designs and implements software; handles hardware configuration
  • Responsible for software installation, configuration, testing, documentation, upgrades and maintenance
  • Provides technical support including trouble shooting and problem resolution

Requirements

  • Bachelor of Science degree from an accredited four-year college or university in Computer Science, Engineering, related discipline, or equivalent work experience and technical training
  • Minimum of zero (0) to three (3) years of directly related experience
  • Exceptional analytical skills
  • Strong customer focus
  • Good oral/written communications skills
  • Proven track record of producing quality products to predetermined standards and specifications plus a desire to learn and apply new skills
  • Understanding and wide application of technical principle, theories, and concepts in the field
  • General knowledge of other related disciplines
  • Knowledge of operating system(s) and relevant software and hardware products, backup and recovery, disaster recovery, performance tuning and capacity planning
Benefits
  • competitive total rewards program
  • potential incentive
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operating systemsWindowssoftware upgradesperformance monitoringcapacity planningtroubleshootinghardware configurationsoftware installationdocumentationtesting
Soft Skills
analytical skillscustomer focusoral communicationwritten communicationproblem resolutiondesire to learnquality assurance
Certifications
Bachelor of Science degree