Revenue Assurance Investigator
Eversource Energy
full-time
Posted on:
Location Type: Hybrid
Location: Waltham • Massachusetts • United States
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Salary
💰 $96,690 - $107,430 per year
About the role
- Responsible for conducting Revenue Protection investigations.
- Includes development and documentation of all case materials (detailed case records, evidence, depositions, affidavits, company and public records, etc.).
- Works closely with other departments, including Legal, Meter Service, Corporate Communications and Regulatory.
- Supports the development of new internal and external strategies and participates in the implementation change management process.
- Assists in developing uniform policies, procedures, practices, and standards to address theft of energy and/or revenue loss situations.
- Analyzes advanced metering data to identify revenue loss.
- Builds networks with Law Enforcement Agencies, other utilities and other theft of service organizations to share information, new techniques, software programs, etc.
- Conducts all phases of revenue recovery investigations including the attainment of depositions and supporting data for both judicial and administrative processing as well as fact-finding from Company and Public records related to theft of service cases.
- Provides support to field personnel to resolve revenue protection cases involving diversion or meter tampering.
- Provides guidance, training and technical assistance to field and staff personnel regarding energy theft investigations.
- Assists in developing, establishing and maintaining uniform policies, procedures, practices, and standards to identify and/or prevent energy theft or other type of revenue loss.
- Works with Law Enforcement Agencies (LEAs), legal counsel, judiciary representatives, other utilities and organizations critical to successful resolution of cases.
- Prepares legal documents including affidavits and complaints on behalf of Eversource.
- Acts as an expert witness as required including testifying on behalf of the Company in civil and criminal proceedings.
- Participates in the development of new Revenue Protection initiatives and the change management process for implementation.
Requirements
- A bachelors degree in engineering, business, related field or the equivalent experience.
- Three (3) plus years of related experience are required for the Revenue Investigator level.
- Candidate should possess knowledge of electric and/or gas metering systems.
- Past exposure to security and intelligence training with emphasis on investigative, observation, and surveillance skills preferred.
- Valid Motor Vehicle License required.
Benefits
- Eversource offers a competitive total rewards program.
- Check out our careers site for an overview of our benefits programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue protection investigationscase documentationdata analysisenergy theft investigationsmeter tamperingdepositionsaffidavitschange managementpolicy developmentinvestigative skills
Soft Skills
communicationcollaborationtrainingguidancenetworkingproblem-solvingorganizational skillsattention to detailadaptabilityleadership
Certifications
bachelor's degree in engineeringbachelor's degree in businessvalid motor vehicle license