Director, Meeting Services – Speaker Bureau, Pharma Agency Experience
EVERSANA
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $88,000 - $130,000 per year
Job Level
About the role
- The Director, Meeting Services Speaker Bureau is responsible for the management of team members and Clients under the supervision of the VP, Meeting Services.
- Responsible for achieving financial objectives by accurately forecasting hours for themselves and team members assigned and pass-through costs on assigned projects.
- Lead a high volume of bureau business within and manage clients for logistics projects.
- Partner with development as the SME in Speaker Bureaus and drive new builds of portals as needed for clients including workflows, dashboards, recommended reports and compliance gates.
- Analyze existing business and make recommendations for streamlining and improvements to process.
- Lead discovery meetings with new clients, gather client company guidelines and write recommended business rules and SOP for internal Team to follow.
- Responsible for strategic planning, organizing, and onboarding of live and high-quality virtual Speaker Bureau meetings with multimedia components.
- Manage technology vendor, schedule and execute rehearsals to ensure all parties are prepared for success.
- Attendee management and communication; offer guidance to clients and attendees with confidence as to the best format and meeting timings.
- Ensure the highest standards of quality control of client materials and develop best practices protocols for project teams to facilitate such quality control.
Requirements
- 12 years in a pharmaceutical meeting planning role with team management experience
- Client-facing experience is a must!
- Experience and/or Training: Planning for live, virtual, or hybrid meetings; knowledge of Zoom webinars is a plus, as well as hotel bookings and air travel
- Technology/Equipment: Excel mastery and Cvent is a plus
- Occasional travel up to 15% annually
- CMP is a nice to have but not required
- Bachelor's or Associate's Degree OR relative years of industry experience is required
Benefits
- Competitive salaries and benefits for all employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
meeting planningfinancial forecastingprocess improvementstrategic planningquality controlSOP developmentclient guidelinesmultimedia components managementattendee managementlogistics management
Soft Skills
leadershipcommunicationclient-facingorganizationalguidanceteam managementcollaborationproblem-solvinganalyticaladaptability
Certifications
CMPBachelor's DegreeAssociate's Degree