Lead day-to-day development of requirements (business, functional, non-functional and technical) gathering, process (business, systems and technical) modeling
Facilitate cross functional requirements gathering sessions (between Business Operations/Functional Leads, IT, Security, Compliance, Clients, etc)
Translate business rules, requirements & process flows into User Stories, System Process Flows, Wireframes, or other requirements documentation format (JIRA, Azure DevOps, Miro, Visio)
Provide strong collaboration between impacted team members & clients (Confluence)
Develop and maintain Data Transfer Agreements (DTAs) that map between source and target systems
Diagram current/future state Business/Operations & System Processes and Wireframes (Visio, Miro)
Create or assist others in writing user documentation, work instructions, and procedures
Handle multiple, concurrent projects of moderate or complex scope
Liaison with pharmacy, sales, marketing, compliance, and/or legal where necessary
Ensure adoption of the standardized project processes implemented within EVERSANA
Perform research into project-related issues and products
Support projects post-deployment during hypercare
Effectively communicate to team members and stakeholders in a timely and clear fashion
Liaise with project stakeholders on an ongoing basis
Develop progress reports, proposals, requirements documentation, and presentations
Proactively identify potential changes in project scope, issues and risks and devise contingency plans
Mentoring and supervision of junior Business Analysts
Demonstrate flexibility and open-mindedness

Requirements

Minimum 10 years of experience as a Business or Systems Analyst
Minimum 3 year’s experience working in Pharmaceutical/Life Sciences
Degree in Healthcare, Business, or Information Technology strongly desired
Experience in collecting, defining business requirements and testing
Familiarity with business analysis concepts, tools and techniques
Familiarity in Microsoft Office applications, especially Project, Word, Excel, Visio, PowerPoint
Ability to interact with people from all disciplines with all levels of experience
Experience at working both independently and collaboratively

Benefits

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements gatheringprocess modelinguser storiessystem process flowsdata transfer agreementsproject managementbusiness analysistesting

Soft Skills

collaborationcommunicationmentoringflexibilityopen-mindedness