Senior Partner Account Manager, Service Provider
Cloudflare
Cyber Security
Account Manager
Everly Health
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as main client-facing representative for enterprise accounts.
- Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients.
- Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience.
- Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans.
- Collaborate with cross-functional teams to optimize all programs deployed for accounts.
- Engage clients in identifying key metrics and deliver performance reports within SLAs.
- Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline.
- Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition.
- Present account updates to Everly Health Solutions leadership team as needed
Requirements
- 3-5 years of account management experience in the healthcare industry required.
- Bachelor’s Degree required - business or science related field preferred.
- Track record of successfully owning growing a book of business across multiple accounts.
- Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client-facingrelationship buildingproject managementissue escalationcollaborationperformance reportingbusiness reviewsstrategic thinkingproblem solvinganalytical skills
Certifications
Bachelor’s Degree
