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Everise

Assistant Manager – FP&A

Everise

Assistant Manager managing FP&A forecasting, budgeting, and profitability analysis for Everise’s global customer-experience operations. Driving reporting accuracy and cost optimization across assigned accounts and geographies.

Posted 8/5/2026full-timeBonifacio • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial planning, budgeting, and forecasting, with a strong focus on variance analysis and reporting accuracy. Proven ability to perform ad hoc business analysis and drive operational efficiency in a call center environment.

Highest-signal resume keywords
Financial PlanningBudgetingForecastingVariance AnalysisAnalytical Role Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial ReportingBudget ConsolidationForecast AccuracyOperational ReportingAd Hoc Business Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsAnalytical AbilitiesMulti-taskingAchievement-oriented
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
Call Center EnvironmentRevenue LeakageCost ReductionProfitability ImprovementAttrition

About the role

Key responsibilities & impact
  • Direct and coordinate financial planning, budgeting, and forecasting across assigned accounts/geographies
  • Lead forecasting calls for assigned accounts/geographies
  • Consolidate annual budgets, monthly and quarterly forecasts, month-end closing reports, and weekly/monthly rolling forecasts
  • Drive variance analysis to reduce revenue leakage and costs and improve profitability
  • Develop financial and operational reports, including bill-to-pay, span ratio, over/under headcount and seats, shrinkage, and attrition
  • Perform ad hoc business analysis as needed
  • Drive forecasting accuracy within +/-5%

Requirements

What you’ll need
  • Bachelor’s/Master’s Degree in Management or Statistics
  • 3–5 years of experience in a call center environment
  • Minimum one year of experience in an analytical role
  • Analytical and multi-tasking abilities
  • Achievement-oriented, energetic, and enthusiastic
  • Ability to work under high pressure
  • Excellent interpersonal and communication skills
  • Integrity and drive
  • Self-starter who works without much supervision

Benefits

Comp & perks
  • Robust work at home program
  • Diverse and inclusive workplace
  • Learning from colleagues with different backgrounds, experiences, abilities and perspectives
  • Pleasant and supportive place to work