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Assistant Manager – FP&A
EveriseAssistant Manager managing FP&A forecasting, budgeting, and profitability analysis for Everise’s global customer-experience operations. Driving reporting accuracy and cost optimization across assigned accounts and geographies.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial planning, budgeting, and forecasting, with a strong focus on variance analysis and reporting accuracy. Proven ability to perform ad hoc business analysis and drive operational efficiency in a call center environment.
Highest-signal resume keywords
Financial PlanningBudgetingForecastingVariance AnalysisAnalytical Role Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ReportingBudget ConsolidationForecast AccuracyOperational ReportingAd Hoc Business Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsAnalytical AbilitiesMulti-taskingAchievement-oriented
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
Call Center EnvironmentRevenue LeakageCost ReductionProfitability ImprovementAttrition
About the role
Key responsibilities & impact- Direct and coordinate financial planning, budgeting, and forecasting across assigned accounts/geographies
- Lead forecasting calls for assigned accounts/geographies
- Consolidate annual budgets, monthly and quarterly forecasts, month-end closing reports, and weekly/monthly rolling forecasts
- Drive variance analysis to reduce revenue leakage and costs and improve profitability
- Develop financial and operational reports, including bill-to-pay, span ratio, over/under headcount and seats, shrinkage, and attrition
- Perform ad hoc business analysis as needed
- Drive forecasting accuracy within +/-5%
Requirements
What you’ll need- Bachelor’s/Master’s Degree in Management or Statistics
- 3–5 years of experience in a call center environment
- Minimum one year of experience in an analytical role
- Analytical and multi-tasking abilities
- Achievement-oriented, energetic, and enthusiastic
- Ability to work under high pressure
- Excellent interpersonal and communication skills
- Integrity and drive
- Self-starter who works without much supervision
Benefits
Comp & perks- Robust work at home program
- Diverse and inclusive workplace
- Learning from colleagues with different backgrounds, experiences, abilities and perspectives
- Pleasant and supportive place to work