Workforce Management, Real-Time Analyst
Figure
Chargeback Analyst I
Everi Holdings Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Las Vegas • Nevada • 🇺🇸 United States
Visit company websiteSalary
💰 $16 - $17 per hour
Job Level
Mid-LevelSenior
About the role
- Verify and post details of business transactions, including funds received and disbursed, and total accounts.
- Maintain accounting records of chargebacks, retrieval requests, and exception processing.
- Compile and sort documents related to chargeback and retrieval cycles.
- Analyze customer needs and provide accurate responses to account inquiries and disputes.
- Explain available services to customers in a clear and professional manner.
- Correct errors and resolve financial disputes conveyed by cardholders and credit card associations.
- Adhere to departmental policies and procedures to meet customer and client needs in an innovative and resourceful manner.
Requirements
- Expertise in Microsoft Excel, Word, and Adobe PDF.
- Proven office environment experience.
- Exceptional multitasking abilities.
- Excellent time management and ability to work independently.
- Dependable and punctual with reliable transportation.
- Strong data entry proficiency.
Benefits
- Be part of a global leader in gaming and technology innovation.
- Work alongside a diverse team of professionals passionate about creating meaningful solutions.
- Access to professional development opportunities and career growth.
- Competitive compensation and comprehensive benefits package.
- A culture that values collaboration, creativity, and respect.
- Sales roles? You might earn commissions.
- Other roles? You could snag discretionary bonuses.
- Benefits galore: Health, dental, vision, life, accident & disability insurance.
- Tuition reimbursement to keep your brain buzzing.
- Paid time off to recharge.
- Wellness programs to keep you feeling great.
- Identity theft insurance for peace of mind.
- 401(k) Savings Plan with company contributions to help you plan for the future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryaccounting recordschargebacksretrieval requestsexception processingfinancial dispute resolution
Soft skills
multitaskingtime managementindependencedependabilitypunctualitycustomer service