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Account Manager – Fire Alarm Services
Everguard.aiAccount Manager driving sales and relationship-building for fire alarm solutions across British Columbia. Collaborating with technical teams, managing customer relationships, and promoting safety solutions.
About the role
Key responsibilities & impact- Hit the ground running developing new business through referrals, networking, tender platforms, and industry relationships
- Build strong relationships with facility managers, property managers, contractors, consultants, and key decision-makers
- Grow existing accounts by identifying opportunities for inspections, monitoring, preventative maintenance, recurring service agreements, deficiency repairs, system upgrades, retrofits, and modernization projects
- Drive recurring service revenue growth while supporting long-term customer retention and account development
- Conduct site visits, assess customer needs, and recommend practical fire alarm and life safety solutions
- Present solutions confidently to commercial, industrial, and institutional customers while establishing yourself as a trusted advisor
- Manage pipeline activity, customer opportunities, and account visibility using CRM tools (Inspect Point and Hubspot)
- Collaborate with engineering, service, inspections, and project teams to deliver accurate quotes, technical solutions, and project support
- Participate in manufacturer training, certifications, trade shows, and industry events while staying current on market trends and competitor activity
- Promote safe work practices and safety leadership in all aspects of the role
Requirements
What you’ll need- 2+ years of B2B sales experience, ideally within fire alarm, security, building systems, electrical, or technical sales environments.
- Proven ability to hit the ground running, develop new business quickly, and grow existing customer relationships
- Experience or familiarity with fire alarm systems, inspections, monitoring, and life safety services
- Knowledge of major manufacturers including Siemens, Mircom, Simplex, Edwards, Notifier, and Autocall is considered a strong asset
- Strong consultative selling and relationship-building skills, with the ability to understand customer operations and recommend practical solutions
- Ability to manage a sales pipeline, prioritize opportunities, and maintain accurate CRM activity
- Comfortable working independently within a territory-based role while collaborating with engineering, service, and technical teams
- Organized, adaptable, and detail-oriented in a fast-moving sales environment
- Valid driver’s license and willingness to travel
- Strong communication, presentation, and problem-solving skills
- Bilingual English/French is considered an asset.
Benefits
Comp & perks- Competitive base salary + performance-based incentives
- Vehicle allowance to support travel within your territory
- Professional Development – ongoing product training, manufacturer education, and opportunities to participate in industry events and trade shows
- Benefits that Support You – health, dental, vision, life & disability coverage, employer-matched RRSP, paid holidays, flex-time, Employee & Family Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salesfire alarm systemsinspectionsmonitoringlife safety servicesconsultative sellingrelationship-buildingsales pipeline managementCRM activity managementtechnical solutions
Soft Skills
communicationpresentationproblem-solvingorganizationaladaptabilitydetail-orientedindependent workcollaborationcustomer relationship managementtrusted advisor