Senior Program Manager

Evergreen

Senior Program Manager providing leadership and oversight in utility-sponsored energy efficiency programs throughout New England. Collaborating with utilities and managing high-performing teams.

Posted 8/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $120,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing utility-sponsored energy efficiency programs, with a strong focus on client relationship management, operational oversight, and team development. Proven ability to lead program performance monitoring, regulatory compliance, and business development efforts to enhance program efficiency and customer satisfaction.

Highest-signal resume keywords

Utility-Sponsored Energy Efficiency Programs ManagementClient Relationship ManagementProgram Performance MonitoringTeam Leadership and DevelopmentBusiness Development and Proposal Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementOperational Performance OversightRegulatory ComplianceQuality AssuranceProgram ReportingContract ManagementResource AllocationMarket Transformation ProgramsPilot Energy Efficiency ProgramsStaffing Plans

Soft Skills

Strategic LeadershipMentoringCollaborationCommunicationProblem-Solving

Industry Keywords

Energy EfficiencyUtility ClientsImplementation ContractorsProgram AdministratorsNew England UtilitiesClient SatisfactionOperational ImprovementsEmerging TechnologiesBest PracticesContract Transitions

About the role

Key responsibilities & impact

Provide strategic leadership and operational oversight for multiple utility-sponsored energy efficiency programs throughout New England.
Serve as the primary day-to-day contact for utility clients, maintaining strong relationships while ensuring successful contract execution and exceptional client satisfaction.
Lead, mentor, supervise, and develop Program Managers and other assigned staff while supporting team growth and professional development.
Oversee program budgets, staffing plans, forecasts, resource allocation, financial performance, and contractual deliverables.
Monitor program performance, regulatory compliance, reporting requirements, quality assurance activities, and key performance metrics to ensure programs consistently meet or exceed client expectations.
Lead recurring client meetings and prepare executive-level presentations, reports, and program updates.
Collaborate with internal departments, implementation partners, contractors, subcontractors, and trade allies to ensure seamless program delivery and an exceptional customer experience.
Identify operational improvements and implement best practices that enhance program efficiency, customer satisfaction, and overall performance.
Support business development efforts, including proposal development, client presentations, interviews, and transition planning for new contracts.
Maintain current knowledge of utility-sponsored energy efficiency programs, regulatory developments, emerging technologies, and industry best practices.
Perform additional duties and strategic initiatives as assigned.

Requirements

What you’ll need

Minimum of eight (8) years of progressively responsible experience managing utility-sponsored or utility-funded energy efficiency programs.
Demonstrated experience working directly with electric and/or gas utilities, implementation contractors, program administrators, or other utility stakeholders throughout New England.
Experience managing multiple concurrent programs, contracts, or client portfolios with responsibility for budgets, staffing, and operational performance.
Experience supervising and developing Program Managers or other professional staff.
Experience with commercial, small business, multifamily, residential, market transformation, midstream, or pilot energy efficiency programs.
Experience participating in proposal development, business development, client presentations, or contract transitions is preferred.

Benefits

Comp & perks

Medical/dental/vision plan
Disability and life insurance
401(k)
Generous paid time off (PTO)
$500 annually when you take a week-long vacation
401(k) company contributions
Discretionary bonuses based on performance
Professional development funds
100% virtual company
Paid volunteer day
Fun team outings and events