RCM Service Manager

EverCommerce

RCM Service Manager managing client relationships and revenue cycle services at EverHealth. Leading performance, operational performance, and client satisfaction in healthcare service management.

Posted 7/28/2026full-timeRemote • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare account management and revenue cycle management, with a strong focus on client relationship building, performance analysis, and adherence to HIPAA regulations. Proven ability to optimize workflows and improve financial performance through strategic action plans.

Highest-signal resume keywords

Healthcare Account ManagementRevenue Cycle ManagementMedical Billing KnowledgeClient Relationship ManagementHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementKPI Performance AnalysisDenial Rate ManagementClean Claim Rate OptimizationCollection Performance Improvement

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsProactive CommunicationResponsiveness

Industry Keywords

Payer ReimbursementMulti-Specialty EnvironmentsOutsourced BillingFront Office WorkflowsMedicare Regulations

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned RCM clients.
Lead recurring client meetings focused on performance, trends, action plans, and overall account health.
Build trusted relationships through proactive communication, responsiveness, and strategic guidance.
Manage escalations professionally and drive timely resolution.
Support client renewals, plan changes, provider adds/removals, and other account transitions.
Own clinic revenue cycle KPI performance, including but not limited to:
Days in Accounts Receivable
AR Aging >90 Days
Clean Claim Rate
Denial Rate
First Pass Resolution / Payment Rate
Collection Performance
Identify root causes impacting financial performance and recommend solutions.
Develop action plans to improve collections, reduce aging, and optimize workflows.
Partner with claims, billing, coding, posting, and vendor teams to ensure execution is timely, accurate, and aligned to client goals.
Prepare and present monthly and quarterly business reviews to clients.
Ensure adherence to HIPAA privacy and security standards.

Requirements

What you’ll need

Minimum 3+ years of experience in healthcare account management, revenue cycle management, or medical billing operations.
Experience in outsourced billing, multi-specialty, or multi-client healthcare environments preferred.
Strong client-facing experience with ability to manage relationships and escalations.
Working knowledge of medical billing, coding, front office workflows, payer reimbursement, and physician practice operations.
Strong understanding of Medicare, commercial insurance, HMOs, PPOs, and HIPAA regulations.
Excellent analytical, organizational, and problem-solving skills.

Benefits

Comp & perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program