Director of RCM

EverCommerce

Director of RCM managing billing and collection for EverCommerce. Ensuring compliance and productivity in Revenue Cycle Management operations with a focus on staff development.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesLead💰 $100,000 - $115,000 per yearWebsite

ATS Keywords

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Hard Skills

revenue cycle managementbilling software troubleshootingmedical terminologyCPT codesICD-10 codesinsurance policiesreimbursement practicestraining module developmentprocess developmentkey performance indicators

Soft Skills

communication skillsinterpersonal skillstime managementproject managementorganizational skillsconflict resolutionmentorshippatienceempathychange management

Industry Keywords

healthcare billingvendor communicationclinical educationrevenue trendsprovider communitystrategic planningstaff supervisionteam developmentstakeholder engagementperformance improvement

About the role

Key responsibilities & impact

Manage all Revenue Cycle Management staff and include day to day supervision as well as development opportunities, training, and mentorship.
Ensure work is being accomplished in a timely manner with emphasis on productivity, and accuracy to ensure quality of service.
Research technical advances in revenue cycle management, presents new opportunities to stakeholders, and creates execution plans for approved recommendations.
Be responsible for client communications, conflict resolution, and compliance on client deliverables and revenue.
Assist with RCM Account Manager issues.
Troubleshoot and solve billing software issues.
Evaluate current skill sets and develop team members to achieve overall organizational goals through training and mentoring.
Build external relationships among vendors and industry leaders to enhance the company performance and reputation among the provider community.
Assist in setting strategic key performance indicator metrics around performance, goals, improvement, and existing processes.
Stay apprised of coding and revenue trends; and is responsible for coding education to clinical and coding/billing staff.
Occasional travel as required.

Requirements

What you’ll need

5+ years of progressive revenue cycle knowledge and experience
4+ years in a supervisory/management role required
Experience supervising staff
Excellent communication and interpersonal skills
Prior experience with process development and execution
Experience communicating with 3rd party vendors
Excellent time management, project management and organizational skills
Proven experience in healthcare billing including medical terminology, CPT codes, and ICD-10 codes
Knowledge of basic insurance policies, procedures, and reimbursement practices with Medicare coding
Demonstrated knowledge of and experience with building training modules
Patience, empathy and a unique ability to manage change
A passion for healthcare.

Benefits

Comp & perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development through Udemy
Robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Student Loan Repayment Program