Payments Project Manager

EverCommerce

Payments Project Manager at EverCommerce executing complex cross-functional payments projects. Responsible for project tracking, team coordination, and process improvement initiatives.

Posted 6/2/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Maintain project tracking: own status reporting, milestone monitoring, risk and issue logs, and escalation paths; proactively surface blockers and solutions
Coordinate cross-functional project teams across Payments, Customer Success, Implementation, Sales, Product, and Support establishing clear RACI, managing stakeholder expectations, and ensuring alignment at every phase of delivery
Run structured project kick-offs in partnership with Head of Payments, working sessions, and retrospectives; document decisions, action items, and lessons learned to improve future project delivery
Support payments process improvement projects—document current-state workflows, surface gaps and inefficiencies to leadership, and project-manage the implementation of approved process changes across teams
Project-manage the build-out and launch of payments enablement deliverables—coordinate contributors, manage timelines, and ensure on-schedule delivery of playbooks and internal guidance materials developed by subject matter experts
Identify and escalate system gaps, tooling issues, and data problems impacting payments project delivery; support leadership in scoping remediation efforts once direction is set
Track and report project outcomes against defined KPIs and milestones; surface post-project findings to leadership to inform future delivery planning

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Finance, or a related field; equivalent practical experience considered
2-5 years of experience: fintech, or SaaS operations experience strongly preferred
Demonstrated track record of owning and delivering complex, cross-functional projects end-to-end on scope, on time, and with measurable outcomes
Foundational project management skills: workplan development, milestone tracking, and stakeholder communication; familiarity with RACI and risk tracking a plus; PMP not required
Experience with payments systems, platforms, processors, and onboarding/activation workflows
Hands-on expertise with Salesforce (or similar CRM) and ability to identify system gaps and work with admins on solutions
Proficiency with project management tooling (e.g., Asana, notion etc); ability to build and maintain workplans, dashboards, and status trackers that keep teams aligned
Excellent attention to detail and documentation skills
Strong written and verbal communication; ability to translate payments concepts into clear guidance for non-technical audiences
Analytical mindset with comfort working with data and metrics
Proven ability to build relationships and drive cross-functional results

Benefits

Comp & perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementmilestone trackingworkplan developmentrisk trackingpayments systemspayments platformspayments processorsonboarding workflowsdata analysisKPI tracking

Soft Skills

attention to detaildocumentation skillswritten communicationverbal communicationrelationship buildingcross-functional collaborationstakeholder managementanalytical mindsetproblem-solvingproactive communication

Certifications

Bachelor's degreePMP (not required)