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EverCommerce

Senior Cloud Database Administrator

EverCommerce

Senior Cloud Database Administrator managing production databases for healthcare SaaS company DrChrono. Working with AWS-hosted MariaDB to ensure performance, reliability, and security.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies
AWSCloudMariaDBRedis

About the role

Key responsibilities & impact
  • Manage Production Database Systems
  • Administer and support DrChrono’s cloud database environments in AWS
  • Manage MariaDB on AWS RDS, including replica sets, replication health, backups, restores, configuration, and failover readiness
  • Use Bytebase to help administer database access, changes, and workflows
  • Participate in database-related production support, incident response, and RCAs
  • Support backup, restore, disaster recovery, and business continuity practices
  • Lead hands-on troubleshooting of database performance issues in production
  • Analyze slow queries, locking, replication lag, indexing, connection behavior, and other workload patterns
  • Tune queries, indexes, schema patterns, and database configurations to improve performance and reliability
  • Partner with engineering teams to identify application-level database issues and recommend practical fixes
  • Help establish repeatable steps for diagnosing/resolving recurring database issues
  • Help define standards for database administration, access control, change management, and release support
  • Support capacity planning, scaling decisions, and database lifecycle management
  • Maintain clear documentation for database environments, operational procedures, and recovery processes
  • Partner with Security and Compliance teams to support secure handling of PHI

Requirements

What you’ll need
  • 8+ years of database administration experience in production software environments
  • Deep experience with MariaDB on AWS RDS
  • Strong experience with AWS Aurora
  • Hands-on experience administering AWS-hosted database services
  • Strong experience troubleshooting database performance issues in production environments
  • Strong database performance tuning experience, including query analysis, indexing, locking, schema review, and workload optimization
  • Experience using Bytebase to administer databases, manage database changes, or support database workflows
  • Experience managing RDS replica sets, replication behavior, failover readiness, backups, restores, and production operations
  • Hands-on experience with Redis in production environments
  • Strong understanding of database reliability, capacity planning, disaster recovery, and operational best practices
  • Strong experience supporting SaaS, cloud-hosted, or high-availability database platforms
  • Experience working in healthcare technology, healthcare SaaS, or other regulated data environments (strongly preferred)
  • Experience supporting HIPAA-compliant systems and handling PHI securely (strongly preferred)
  • Experience partnering with SRE, DevOps, infrastructure, or platform engineering teams (strongly preferred)

Benefits

Comp & perks
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust health and wellness benefits, including an annual wellness stipend
  • Continued investment in your professional development through Udemy
  • 401k with company match
  • Flexible and generous paid time off
  • Employee Stock Purchase Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
database administrationMariaDBAWS RDSAWS Auroradatabase performance tuningquery analysisindexinglockingschema reviewworkload optimization
Soft Skills
troubleshootingincident responsecapacity planningdisaster recoverydocumentationcollaborationproblem-solvingcommunicationleadershiporganizational skills