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Senior Cloud Database Administrator
EverCommerceSenior Cloud Database Administrator managing production databases for healthcare SaaS company DrChrono. Working with AWS-hosted MariaDB to ensure performance, reliability, and security.
Tech Stack
Tools & technologiesAWSCloudMariaDBRedis
About the role
Key responsibilities & impact- Manage Production Database Systems
- Administer and support DrChrono’s cloud database environments in AWS
- Manage MariaDB on AWS RDS, including replica sets, replication health, backups, restores, configuration, and failover readiness
- Use Bytebase to help administer database access, changes, and workflows
- Participate in database-related production support, incident response, and RCAs
- Support backup, restore, disaster recovery, and business continuity practices
- Lead hands-on troubleshooting of database performance issues in production
- Analyze slow queries, locking, replication lag, indexing, connection behavior, and other workload patterns
- Tune queries, indexes, schema patterns, and database configurations to improve performance and reliability
- Partner with engineering teams to identify application-level database issues and recommend practical fixes
- Help establish repeatable steps for diagnosing/resolving recurring database issues
- Help define standards for database administration, access control, change management, and release support
- Support capacity planning, scaling decisions, and database lifecycle management
- Maintain clear documentation for database environments, operational procedures, and recovery processes
- Partner with Security and Compliance teams to support secure handling of PHI
Requirements
What you’ll need- 8+ years of database administration experience in production software environments
- Deep experience with MariaDB on AWS RDS
- Strong experience with AWS Aurora
- Hands-on experience administering AWS-hosted database services
- Strong experience troubleshooting database performance issues in production environments
- Strong database performance tuning experience, including query analysis, indexing, locking, schema review, and workload optimization
- Experience using Bytebase to administer databases, manage database changes, or support database workflows
- Experience managing RDS replica sets, replication behavior, failover readiness, backups, restores, and production operations
- Hands-on experience with Redis in production environments
- Strong understanding of database reliability, capacity planning, disaster recovery, and operational best practices
- Strong experience supporting SaaS, cloud-hosted, or high-availability database platforms
- Experience working in healthcare technology, healthcare SaaS, or other regulated data environments (strongly preferred)
- Experience supporting HIPAA-compliant systems and handling PHI securely (strongly preferred)
- Experience partnering with SRE, DevOps, infrastructure, or platform engineering teams (strongly preferred)
Benefits
Comp & perks- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database administrationMariaDBAWS RDSAWS Auroradatabase performance tuningquery analysisindexinglockingschema reviewworkload optimization
Soft Skills
troubleshootingincident responsecapacity planningdisaster recoverydocumentationcollaborationproblem-solvingcommunicationleadershiporganizational skills