Own and oversee the full global payroll lifecycle, including payroll calendars, processing, validations, approvals, funding coordination, and post-payroll reconciliation.
Ensure payroll is processed accurately and on time across all supported countries, partnering with in-country providers and internal teams as needed.
Establish and maintain standard operating procedures (SOPs), documentation, and service level expectations across regions and providers.
Maintain expert-level knowledge of U.S. and Canadian payroll compliance requirements, including tax withholding, year-end reporting, and statutory filings.
Ensure adherence to federal, state/provincial, and local payroll regulations; monitor legislative changes and implement updates to processes and systems.
Lead internal control practices related to payroll, including audits, segregation of duties, access controls, and SOX-relevant documentation (as applicable).
Serve as the primary payroll partner to HR (employee lifecycle events, time/attendance, benefits impacts), Finance/Accounting (GL, accruals, reconciliations), and Procure-to-Pay (vendor/payment processes).
Coordinate payroll-related accounting activities including payroll journal entries, balance sheet reconciliations, and variance analysis.
Partner with Total Rewards/Benefits and Equity teams on payroll impacts of bonuses, commissions, benefits deductions, and equity transactions.
Support and optimize payroll-related systems and integrations, including Workday, E*TRADE (equity transactions), and payroll processors (including One Source Virtual).
Drive continuous improvement initiatives to streamline workflows, reduce manual effort, improve data quality, and enhance employee experience.
Own payroll vendor management: performance reviews, issue resolution, contract/SOW coordination (as applicable), and escalation management.
Lead, develop, and coach an international payroll team (Genpact), promoting high performance, accountability, and a customer-focused mindset.
Set team goals and metrics (accuracy, timeliness, compliance, cycle time) and implement a scalable operating model to support growth and geographic expansion.
Ensure appropriate coverage, training, and succession planning for payroll operations.

Requirements

Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration, or related field (or equivalent experience).
10+ years of progressive payroll experience, including multi-country payroll operations.
Demonstrated expertise in U.S. and Canadian payroll compliance (taxation, statutory reporting, payroll regulations).
Experience partnering closely with HR, Finance, and Accounting to manage payroll impacts, reporting, and reconciliations.
Strong working knowledge of payroll systems and integrations, including Workday and experience with payroll processors (including One Source Virtual);
Proven people leader with experience managing teams across locations/time zones.
Strong control mindset and experience with audits, reconciliations, and documentation.
Preferred Qualifications CPP (Certified Payroll Professional) and/or CPM (Canadian Payroll Manager) certification.
Experience managing global payroll in a high-growth, multi-entity environment.
Experience with SOX controls and payroll risk management.
Direct experience implementing or optimizing Workday Payroll / Workday integrations.
Experience managing multiple payroll vendors/providers simultaneously.

Benefits

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

global payroll lifecyclepayroll processingpayroll compliancetax withholdingyear-end reportingstatutory filingspayroll journal entriesvariance analysisauditsSOX controls

Soft Skills

leadershipteam developmentcustomer-focused mindsetaccountabilitycontinuous improvementcommunicationcollaborationproblem-solvingorganizational skillsgoal setting

Certifications

Certified Payroll Professional (CPP)Canadian Payroll Manager (CPM)