EverCommerce

Senior AI Engineer

EverCommerce

full-time

Posted on:

Location Type: Remote

Location: Remote • Colorado • 🇺🇸 United States

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Salary

💰 $145,000 - $165,000 per year

Job Level

Senior

Tech Stack

Distributed SystemsJavaScriptNode.jsPythonPyTorchTypeScript

About the role

  • Lead the design and implementation of a scalable, secure, multi-tenant agentic AI platform and MCP server infrastructure.
  • Define technical strategy, architectural blueprints, and component-level specifications for shared AI services.
  • Evaluate and select core technologies, frameworks, and tools to enable robust AI/ML development and deployment.
  • Build and maintain AI/ML Ops pipelines for model training, fine-tuning, deployment, monitoring, and lifecycle management at scale.
  • Define methods to quantify performance and define desired model behavior in business-scoped areas/workflows.
  • Drive comparative testing and benchmarking of LLMs, agents, tools, and supporting components to ensure optimal selections.
  • Lead and mentor a team of AI/ML engineers, fostering technical excellence and a culture of innovation.
  • Collaborate with the AI/ML Product Manager and UX Designer to align technical execution with product strategy and UX principles.
  • Partner with product engineering teams across the portfolio to integrate shared AI platform capabilities into their products.
  • Implement enterprise-grade security, compliance, and observability for all AI platform components.
  • Establish coding, testing, and documentation best practices for reusable AI tooling and services.
  • Champion responsible AI practices, ensuring ethical and trustworthy deployment of AI systems.

Requirements

  • 8+ years of software engineering experience, with 4+ years focused on AI/ML systems development.
  • Deep hands-on experience with shipping agents in production, multi-agent orchestration, and LLM-based systems with tool-use and safety guardrails.
  • Proven expertise in AI/ML Ops (CI/CD for models, model registries, monitoring, observability, and versioning).
  • Strong background in designing and operating large-scale distributed systems or platform infrastructure.
  • Familiarity with model evaluation methodologies, benchmarking, reinforcement learning, fine-tuning and experiment management.
  • Demonstrated experience leading teams of engineers on complex, cross-cutting technical initiatives.
  • Strong systems thinking, architecture design, and technical communication skills.
  • Strong programming skills and experience in Python (PyTorch/TF, HF) and full-stack development.
  • Node.js and TypeScript knowledge a plus.
Benefits
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI/ML systems developmentAI/ML OpsCI/CD for modelsmodel registriesmonitoringobservabilityversioningPythonPyTorchTensorFlow
Soft skills
leadershipmentoringtechnical communicationsystems thinkingarchitecture designcollaborationinnovationfostering technical excellence