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Everbridge

Product Manager – Connected Devices, Ecosystem Integration

Everbridge

Product Manager driving evolution of connected personal safety ecosystem at Everbridge. Focusing on device sourcing, integration, and growth of Everbridge’s PSD product line.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $106,000 - $141,000 per yearWebsite

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Manage the **full lifecycle of safety devices**, from onboarding to end-of-life
  • Align **device roadmaps** to the overall PSD product strategy
  • Coordinate firmware updates, release planning, and device health improvements
  • Plan and evolve vendor and platform integrations as required
  • Partner with engineering and vendors to ensure **device reliability, performance, and scalability**
  • Define **life of device processes **including renewals, replacements, trade-in/out etc.
  • Support the identification, evaluation, and onboarding of **new device partners** aligned with PSD roadmap
  • Assess trade-offs across cost vs performance, battery life vs capability, and connectivity and Telemetry options (cellular, BLE, Wi-Fi, satellite)
  • Lead evaluation and onboarding of hardware vendors, including security posture, certification/compliance readiness, scalability, and operational interoperability with Everbridge platforms.
  • Define requirements for **future device capabilities and form factors **based on overall PSD roadmap
  • Own the roadmap for vendor integrations
  • Partner with internal product teams to influence and align roadmap deliverables
  • Leverage device and use case functionality to drive cohesive, impactful features to the platform
  • Develop product requirements documents
  • Deliver and align with product team(s) acting as the SME to drive use case and user problem statement understanding
  • Evaluate solution design, prioritization and delivery schedule to meet overall business needs
  • Coordinate for release readiness to include demos, trainings and documentation
  • Drive integration of new devices and partners into the **Everbridge 360 platform**
  • Work closely with product and engineering on APIs, device telemetry ingestion, alert workflows, and device, platform or other external status (ex: battery state, signal, etc)
  • Ensure seamless interoperability between hardware and EB360
  • Serve as the primary product interface for **device vendors**, managing relationships with hardware providers, their firmware teams, and ecosystem partners
  • Coordinate delivery timelines, technical alignment, and issue resolution and roadmap with response centers to evolve workflow features

Requirements

What you’ll need
  • 4-6 years of experience in product management, hardware, IoT, or related technical roles
  • Strong understanding of connected devices and IoT ecosystems
  • Familiarity with System-on-Chip (SoC) architectures and chipsets (e.g., Qualcomm or similar)
  • Basic understanding of network technologies, including, LTE / LTE-M / NB-IoT, Bluetooth (BLE), Wi-Fi, and Satellite knowledge is a plus
  • Ability to evaluate technical trade-offs across hardware, connectivity, and cost
  • Experience working with external vendors or partners
  • Comfortability partnering to influence cross-team roadmaps
  • Strong organizational and communication skills
  • **Preferred Background**
  • Experience at companies such as semiconductor vendors, IoT platforms, device manufacturers, or other connected hardware ecosystems
  • Exposure to firmware development cycles or embedded systems
  • Experience supporting hardware-software integrations

Benefits

Comp & perks
  • healthcare
  • dental
  • parental planning
  • mental health benefits
  • disability income benefits
  • life and AD&D insurance
  • 401(k) plan and match
  • paid time off
  • fitness reimbursements

ATS Keywords

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Hard Skills & Tools
product managementIoTSystem-on-Chip (SoC)firmware developmentdevice telemetrynetwork technologieshardware-software integrationdevice reliabilitydevice performancedevice scalability
Soft Skills
organizational skillscommunication skillsinfluencing skillsrelationship managementproblem-solvingcross-team collaborationevaluation skillsplanning skillscoordination skillsleadership