
Technical Project Manager – Middle East Operations
Everbridge
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
SeniorLead
Tech Stack
AnsibleAzure.NETPMPSQL
About the role
- Manage a portfolio of UAE customers, ensuring high service continuity, stability, and satisfaction.
- Oversee incidents, change requests, and maintenance activities in line with SLAs.
- Plan and deliver system upgrades, enhancements, and technical roadmaps.
- Act as a key liaison between clients, partners, and internal teams.
- Lead deployment and configuration of Techwan / Everbridge applications in on-prem environments.
- Administer and automate tasks in Windows Server using PowerShell.
- Manage SQL Server databases and GIT-based deployments.
- Troubleshoot, test, and integrate third-party systems and APIs.
- Support sales and business development with demos, workshops, and technical input.
- Build trusted relationships with government and public safety customers.
- Collaborate in Arabic, English, and French, ensuring cultural and operational alignment.
Requirements
- Minimum 8 years’ experience in System Engineering, DevOps, or Technical Project Management.
- Strong technical background in Windows Server, PowerShell, SQL, GIT, and API integrations.
- Bachelor’s or master’s degree in computer science, Engineering, or a related field.
- Excellent communication and stakeholder management skills.
- Fluent in English; Arabic and/or French highly desirable.
- Nice to Have: Knowledge of DevOps tools (Ansible, Azure DevOps), .NET / C#, IIS, GIS systems, or telephony integrations; certifications such as PMP, ITIL, or Agile.
Benefits
- The opportunity to work on life-saving technologies with a global industry leader.
- A dynamic, international team environment with real impact and visibility.
- Career growth opportunities across Middle East and EMEA operations.
- Remote-first flexibility, based in Dubai, with local customer engagement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows ServerPowerShellSQLGITAPI integrationsDevOps.NETC#IISGIS systems
Soft skills
communicationstakeholder managementrelationship building
Certifications
PMPITILAgile