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Personal Injury Pre-Litigation Case Manager, Spanish Speaker
EvenUpPersonal Injury Case Manager role at EvenUp managing pre-litigation processes for personal injury claims. Ensuring accuracy and timeliness in documentation and communication with clients and insurance providers.
Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite
About the role
Key responsibilities & impact- Open insurance claims and serve as the primary liaison with adjusters and carriers.
- Request, track, and organize medical records, bills, and police reports.
- Ensure treatment progression and awareness of treatment outcomes.
- Identify and proactively resolve lien and subrogation issues.
- Collaborate with lead paralegals to prepare complete, accurate case files for demand.
- Communicate with clients daily to guide them through the pre-litigation process.
- Maintain case timelines and ensure milestones are met with precision.
- Spot and eliminate operational inefficiencies to drive speed and accuracy.
- Uphold the highest standards in documentation, file integrity, and communication.
Requirements
What you’ll need- Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.
- Are highly detail-oriented, organized, and self-motivated.
- Excel at process execution in fast-paced, high-volume environments.
- Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
- Take ownership of your work and hold yourself to high standards of quality and accountability.
- Are comfortable working independently in a remote setting, with strong time management skills.
Benefits
Comp & perks- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims ManagementMedical Record OrganizationDocumentation StandardsFile IntegrityOperational Efficiency
Soft Skills
Detail-OrientedSelf-MotivatedTime ManagementProfessional CommunicationOrganizational Skills