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EvenUp

Personal Injury Pre-Litigation Case Manager, Spanish Speaker

EvenUp

Personal Injury Case Manager role at EvenUp managing pre-litigation processes for personal injury claims. Ensuring accuracy and timeliness in documentation and communication with clients and insurance providers.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact
  • Open insurance claims and serve as the primary liaison with adjusters and carriers.
  • Request, track, and organize medical records, bills, and police reports.
  • Ensure treatment progression and awareness of treatment outcomes.
  • Identify and proactively resolve lien and subrogation issues.
  • Collaborate with lead paralegals to prepare complete, accurate case files for demand.
  • Communicate with clients daily to guide them through the pre-litigation process.
  • Maintain case timelines and ensure milestones are met with precision.
  • Spot and eliminate operational inefficiencies to drive speed and accuracy.
  • Uphold the highest standards in documentation, file integrity, and communication.

Requirements

What you’ll need
  • Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.
  • Are highly detail-oriented, organized, and self-motivated.
  • Excel at process execution in fast-paced, high-volume environments.
  • Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
  • Take ownership of your work and hold yourself to high standards of quality and accountability.
  • Are comfortable working independently in a remote setting, with strong time management skills.

Benefits

Comp & perks
  • Choice of medical, dental, and vision insurance plans for you and your family.
  • Additional insurance coverage options for life, accident, or critical illness.
  • Flexible paid time off, sick leave, short-term and long-term disability.
  • 10 US observed holidays, and Canadian statutory holidays by province.
  • A home office stipend.
  • 401(k) for US-based employees and RRSP for Canada-based employees.
  • Paid parental leave.
  • A local in-person meet-up program.
  • Hubs in San Francisco and Toronto.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Claims ManagementMedical Record OrganizationDocumentation StandardsFile IntegrityOperational Efficiency
Soft Skills
Detail-OrientedSelf-MotivatedTime ManagementProfessional CommunicationOrganizational Skills