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Content & Communications Lead
EvenUpContent & Communications Lead to manage editorial strategy at EvenUp, driving narratives in AI and personal injury law. Collaborate across teams to produce relevant, engaging content.
About the role
Key responsibilities & impact- Own the editorial calendar: Build, maintain, and execute a weekly and quarterly content calendar aligned to company priorities
- Write and edit content: Produce and edit content across multiple formats and channels, including blogs, executive thought leadership, customer stories, product narratives, and company announcements
- Translate complexity into compelling narratives: Turn complex AI, legal, and business topics into clear, engaging, and customer-focused content
- Set and maintain editorial standards: Ensure all content meets high standards for accuracy, clarity, tone, structure, and consistency across channels
- Conduct research: Independently research topics, validate claims, and synthesize information into clear narratives
- Apply a customer-first lens: Ensure content addresses real customer questions, pain points, and industry trends
- Partner cross-functionally: Work directly with Product, Marketing, Sales, Customer Success, and executives to source stories and align messaging
- Drive thought leadership: Help shape executive and company narratives that position EvenUp as a leader in AI and legal technology
- Own narrative intelligence: Track industry trends, media coverage, customer conversations, and competitive positioning to identify where EvenUp should lead or proactively enter the conversation
- Track performance: Monitor content performance and refine editorial strategy based on results and audience engagement
Requirements
What you’ll need- Excellent writing and editing skills with the ability to turn complex ideas into clear, concise, and engaging content
- Strong research, critical thinking, and editorial judgment
- 8+ years of proven experience creating original content and identifying relevant stories, trends, and topics that matter to our audience
- Experience building and managing editorial calendars tied to business and marketing goals
- Customer-first mindset with a focus on clarity, usefulness, and avoiding unnecessary jargon
- High standards and strong attention to detail with consistently polished and accurate work
- Ability to operate independently, manage multiple priorities, and move quickly in a fast-paced environment
- Experience working cross-functionally and partnering with senior leaders to shape clear, compelling messaging
- Experience covering technology, AI, business strategy, innovation, or emerging industries
- Working understanding of AI concepts and a strong interest in the space, with the ability to quickly learn and translate complexity into accessible narratives
- Appreciation for strong storytelling, design, product thinking, and innovation.
Benefits
Comp & perks- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content creationeditingresearchnarrative developmenteditorial calendar managementperformance trackingAI conceptsbusiness strategystorytellingcritical thinking
Soft Skills
attention to detailcustomer-first mindsetindependencecross-functional collaborationcommunicationorganizational skillsadaptabilityjudgmentcreativitytime management