Junior Account Manager

EventsAir

Junior Account Manager at EventsAir assisting corporations and government departments in achieving event success. Building relationships and implementing strategies for customer growth and retention.

Posted 7/5/2026full-timeEight Mile Plains • 🇦🇺 AustraliaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, focusing on customer retention, upselling, and cross-selling strategies while effectively collaborating with cross-functional teams to enhance client relationships and resolve challenges.

Highest-signal resume keywords

Account ManagementCustomer RetentionUpselling SkillsCross-Selling SkillsCustomer Success Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsRelationship Development

About the role

Key responsibilities & impact

Be the key point of contact between our company and our clients
Work towards and improve customer retention goals
Execute smart upsell and cross-sell strategies
Track and report on metrics that matter
Help resolve challenges and remove barriers to growth
Collaborate with marketing, pre-sales, success, and support teams

Requirements

What you’ll need

Mid-level experience in account management
Strong communication skills
Ability to develop customer relationships
Proven upselling and cross-selling skills
Experience in a customer success role

Benefits

Comp & perks

Flexible schedules
Real career development
Wellness support
Team events that are actually fun