Delivery Manager – SaaS

Eventogy

Project/Delivery Manager at Eventogy managing project delivery and team coordination for a SaaS platform. Work involves client communication, ticket management, and release coordination within a hybrid work environment.

Posted 4/29/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £45,000 - £50,000 per yearWebsite

About the role

Key responsibilities & impact

Take prototypes, epics and user stories from the PM and turn them into dev-ready tickets — acceptance criteria written, edge cases noted, dependencies flagged. Nothing enters the sprint until it's properly defined.
Own the end-to-end release process — internal alignment, release notes, comms checklist. The right people should always know what's shipping before it ships.
Build and maintain documentation that keeps institutional knowledge inside the team — how features work, what was decided and why.
Coordinate the migration of existing clients from our legacy platform to V2 — planning, sequencing, client communication, internal coordination.
Maintain working knowledge of our compliance and security posture — certifications, security questionnaires, onboarding requirements — so you can respond to queries without chasing others for answers.
Manage the delivery of client integration projects — SSO, video platforms, CRM connections, and whatever else comes up. You'll own the timeline, the communication between client IT teams and our engineers, and making sure nothing stalls because someone dropped the ball on a follow-up.

Requirements

What you’ll need

A few years of delivery, project management, or BA experience in a SaaS or agile product environment — enough to know how things should work, not so much that you're set in your ways
Comfortable writing acceptance criteria and spotting what's missing from a ticket before it causes problems in the sprint
Proactive by nature — you spot gaps and act on them, you don't wait to be told
Confident holding your ground with senior people — diplomatically, not defensively
Adaptable — you'll fit into the way we work and improve it from the inside, not arrive with a framework you're determined to impose
Comfortable with some client-facing coordination — migrations, onboarding, compliance — without needing hand-holding
Comfortable working in regulated or enterprise client environments — banks, law firms, or similar — where care and process matter
Not technical, and that's fine — you'll need to understand engineering effort and complexity well enough to have an honest conversation about what's realistic, but you don't need to read code or have an engineering background
Applicants must have the right to work in the UK and be currently based here.

Benefits

Comp & perks

£45,000 – £50,000 salary
Rapid career acceleration: We pay for your step-up potential with real autonomy, the title, and the hands-on experience you can't get navigating layers of approval at a larger corporation.
Direct mentorship: Genuine investment in your development from the CTO and C-suite.
Visibility: A small team where what you do genuinely matters.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementdelivery managementacceptance criteria writingclient integrationmigration planningdocumentation managementagile methodologiesSaaS experiencecompliance knowledgesecurity posture understanding

Soft Skills

proactiveadaptablediplomatic communicationclient-facing coordinationproblem-solvingorganizational skillsattention to detailstakeholder managementteam collaborationcritical thinking