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About the role
Key responsibilities & impact- **What you'll do**
- Supporting the CEO professionally (around 50% of the role)
- - Manage and organise the CEO's work diary, prioritising meetings and protecting focus time
- - Handle inbound calls, emails and messages, responding on their behalf where appropriate
- - Arrange business travel end-to-end, including everything around the flight: how the CEO gets to the airport, what they need on arrival, onward travel, and how the return journey runs
- - Coordinate meetings end-to-end: agendas, prep, minutes, follow-ups
- - Prepare and organise documents, briefings, and anything else needed to help the CEO show up ready
- **Supporting the CEO personally (around 50% of the role)**
- - Manage personal diary, appointments and reminders
- - Run personal errands and handle ad-hoc tasks as they come up
- - Coordinate personal travel, bookings and reservations
- - Manage household and lifestyle admin: suppliers, deliveries, subscriptions, correspondence
- - Anticipate personal commitments and handle the details before they become problems
- - Handle everything with complete discretion and confidentiality
- **Running the office**
- - Keep the office running well: supplies, equipment, general upkeep
- - Manage suppliers and any office maintenance or facilities issues
- - Oversee health and safety compliance, including risk assessments and emergency procedures
- - Maintain office systems for filing, document storage and general organisation
- - Welcome visitors, coordinate meeting rooms, and look after hospitality
- **Keeping the team ticking**
- - Provide light admin support to the wider team when needed
- - Help with basic people admin: maintaining employee records, coordinating interviews, supporting new starter onboarding. You won't need to be an HR expert. You'll need to be resourceful enough to figure out the right answer, often with AI's help
Requirements
What you’ll need- __**About you**__
- Above all, you are proactive. You think ahead by default. When you see a calendar entry, you're already asking yourself what's needed around it - transport, prep, follow-up, contingencies. You don't wait to be told. You spot the gaps and close them before anyone notices they were there.
- You're also highly organised, you take real ownership of your work, you communicate clearly, and you handle confidential information with total discretion - both professional and personal.
- Crucially, you're genuinely happy with the mix of professional and personal support this role involves. Some people love this kind of blended EA role; others would rather focus purely on the business side. If it's the former, read on.
- **Core to this role:**
- - Proactivity: you anticipate needs and act on them before being asked. This is the number one thing we're hiring for
- - AI-first mindset: you already use AI tools in your work and can show us how. If you're not yet, you're hungry to learn and will be fluent fast
- - Resourcefulness: when you don't know something, you find out. Quickly, accurately, and without needing a manual
- - Discretion: you can be trusted with sensitive personal and business matters in equal measure
- - Strong organisational and time management skills
- - Excellent written and verbal communication
- - Confidence with Microsoft Office and modern workplace tools
- - Able to commit to Tuesday, Wednesday and Thursday in the office as a minimum
- **Nice to have (but none are required):**
- - Previous experience as a PA, EA, or Office Manager, particularly in roles blending professional and personal support
- - Some HR admin or recruitment coordination experience
- - Familiarity with project management tools
- - Working knowledge of office health and safety
Benefits
Comp & perks- **What we offer**
- - Hybrid working built around core office days (Tue-Thu), with flexibility around them
- - Professional development and training opportunities
- - A vibrant central location with the best coffee shop in the area on our doorstep and a buzzing food market right outside
- - Wellness perks including gym membership programmes (conditions apply)
- - A supportive, inclusive team where your work has visible impact
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Officeproject management toolsoffice health and safety compliancerisk assessmentsdocument storage systemsmeeting coordinationtravel arrangementsdiary managementconfidential information handlingemployee records maintenance
Soft Skills
proactivityresourcefulnessdiscretionstrong organisational skillstime managementclear communicationanticipation of needsownership of workadaptabilitycustomer service
