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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation.
- Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability.
- Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead.
- Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points.
- Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust.
- Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.
Requirements
What you’ll need- 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment.
- Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools).
- Experience in building automation frameworks that “play nice” within the existing code-base.
- You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success.
- Strong experience with API testing and querying databases.
- You should be comfortable reading (or even writing) code and participating in PR reviews.
- You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year.
Benefits
Comp & perks- Flexible schedule.
- Unlimited Paid Time Off – yes, really!
- Fully remote.
- Comprehensive health insurance.
- Vision and dental insurance.
- Group Life Insurance.
- Quarterly employee bonuses.
- Yearly company retreat.
- Potential for customer event access.
- Company provided laptop and general office supplies.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Software Quality Assuranceautomated regression testingmanual testingAPI testingSQLbug triageautomation frameworkstechnical documentationcode reviewbrowser dev tools
Soft Skills
mentoringcoachingcollaborationquality-first mindsetadaptabilitycommunicationleadershipproblem-solvingcustomer focusteam culture building