Director of Product Management, Payments
Euna Solutions
Product Manager, Payments
Eventbrite
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $137,000 - $171,400 per year
Job Level
Mid-LevelSenior
About the role
- Define and drive strategy for how attendees pay confidently and effortlessly, contributing to vision, strategy, and roadmap for Eventbrite’s payments ecosystem
- Support initiatives that expand payment methods, optimize processing costs, reduce payment failures, and uphold security and compliance
- Manage relationships with global payment service providers and partner on PSP integrations
- Deeply understand needs of buyers and creators and translate insights into product opportunities
- Identify and prioritize initiatives to improve conversion, lower processing costs, and minimize payment failures
- Collaborate across engineering, design, analytics, marketing, and finance to deliver end-to-end payments journey
- Balance product experimentation, platform scaling, and technical investments; iterate quickly on near-term opportunities and contribute to long-term bets (new PSP integrations, infrastructure scalability)
- Define clear goals and success metrics and drive execution with cross-functional teams
- Play a high-impact role at the heart of the monetization journey, influencing global expansion and transaction optimization
Requirements
- 3-5 years of product management experience in consumer-facing products, ideally in ecommerce or marketplaces
- Proven track record of contributing to impact in payments, PSP integrations, or transaction optimization
- Exposure to global payment methods, fraud prevention, or financial infrastructure
- Customer empathy and a user-first mindset, with experience leveraging research to guide decisions
- Analytical and data-driven, with experience using metrics to inform priorities
- Skilled at collaborating across disciplines and navigating technical and regulatory complexity
- Clear communicator who can articulate vision, strategy, and rationale to stakeholders
- Ability to contribute to and support cross-functional teams with focus and alignment
- Bonus: Experience working with PSPs, acquirers, or fraud prevention platforms
- Bonus: Familiarity with payments compliance and regulatory environments (PCI, PSD2, 3DS etc.)
- Bonus: Experience helping optimize margins and payment costs at scale
- Bonus: Background working on experimentation platforms or running A/B tests at scale
- Bonus: Familiarity with frontend and backend architecture of complex systems
Benefits
- The wage range $137,000—$171,400 USD and potential eligibility for incentive program(s) such as equity, annual incentive bonus and commission plans
- Comprehensive benefits and a wellness package above and beyond standard medical benefits
- Support in a remote environment
- Wellness allowance
- Carrot family planning benefit
- Origin Financial Planning service
- Modern Health mental health support
- BriteBreaks (generally the first Friday of every month off)
- Global programming and training and resource groups to support diversity, equity and inclusion
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementpaymentsPSP integrationstransaction optimizationfraud preventiondata analysisA/B testingfrontend architecturebackend architecturefinancial infrastructure
Soft skills
customer empathyuser-first mindsetanalytical thinkingcollaborationclear communicationfocusalignmentstrategic thinkingcross-functional teamworkadaptability
