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Project Logistics Coordinator
Evans Transportation ServicesProject Logistics Coordinator at Evans Transportation Services responsible for project freight operational details. Focused on load building, scheduling, and customer/carrier communications for successful project management.
About the role
Key responsibilities & impact- Responsible for the operational detail for assigned account(s) with a heightened focus on specialized and over-dimensional project freight.
- Focused on daily account activities that directly impact the operational success, customer and carrier experience.
- Focus on load building, scheduling and customer/carrier updates.
- TMS entry and operational oversight on customer updates including portal and email communication.
- Respond to customer and carrier inquiries and provide updates in a timely manner.
- Appointment scheduling and rescheduling.
- Managing Customer Cost Trackers and overseeing order tender management promptly and efficiently.
- Collecting facility info and updating portals to gain visibility from a project perspective.
- Help with route Surveys, permit scheduling and any additional operational duties to ensure the safety and success of the project.
- Issue escalation and resolution, managing and relaying tracking information and status updates to expectations of customer requests.
- Build strong partnerships with internal pillars and their leaders, resolve problems by identifying issues and thinking critically to determine the best course of action.
- Understand the technology platform and drive automation, assist in claims process, collecting necessary documents and relay information to Claims Department.
Requirements
What you’ll need- Ability to thrive under deadlines and work in a team environment.
- Excellent verbal and written communication skills.
- Driven, enthusiastic, and highly motivated.
- Ability to build strong relationships.
- Strong organizational skills and sense of urgency.
- Exceptional customer service skills.
- Proven problem solving and analytical skills.
- High attention to detail and ability to multi-task.
- Ability to read, write, type, and speak English fluently.
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
Load BuildingSchedulingOrder Tender ManagementRoute SurveysPermit SchedulingOperational OversightCost TrackingIssue EscalationAutomationClaims Process Assistance
Soft Skills
Team CollaborationRelationship BuildingOrganizational SkillsAttention to DetailMulti-tasking