QA Engineer

• Join as a Hardware Analysis Engineer—a unique hybrid position where technical expertise meets customer engagement.
• Diagnose & Analyze: Perform detailed failure analysis on field returns and production issues, focusing on Tier 2 technical challenges requiring advanced diagnostic skills.
• Be the Customer's Advocate: Serve as the primary technical contact for quality concerns, translating complex findings into clear, actionable insights for both technical and non-technical audiences.
• Drive Solutions: Lead cross-functional investigations using FMEA, 8D methodology, and Root Cause Analysis to solve problems and prevent recurrence.
• Enable Improvement: Identify trends, create failure statistics, and collaborate with R&D, production, and service teams to continuously improve products and processes.

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