
Communications System Controller, Level 1
Eutelsat Group
full-time
Posted on:
Location Type: Office
Location: Paris-Rambouillet • France
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About the role
- Handle routine and moderately complex operational tasks, ensuring smooth daily operations.
- Act as first point of contact for operational inquiries; provide initial support and escalate to L2 as needed.
- Track and verify the operation of customer services across the satellite fleet; detect and escalate anomalies.
- Identify, document, and escalate operational incidents following established procedures.
- Share relevant operational data within CSC and with other departments.
- Maintain and update the Operational Database accurately.
- Assist Sales, Planning, and Engineering teams with operational queries.
Requirements
- Degree in Engineering or Telecommunications.
- Medium-level experience in satellite communications operations.
- Satellite communications technology and measurement techniques
- Earth station operations
- Baseband technology
- Familiarity with modern IT systems and operational software
- Ability to follow detailed operational procedures
- Multitasking and stress resistance
- Teamwork and adaptability
- Fluent in English; Spanish is a plus
Benefits
- Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
- Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
- Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy.
- Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
satellite communications operationssatellite communications technologymeasurement techniquesearth station operationsbaseband technologyoperational procedures
Soft Skills
multitaskingstress resistanceteamworkadaptability
Certifications
degree in Engineeringdegree in Telecommunications