Program Manager

• Act as a primary contact for a portfolio of strategic partners
• Oversee the execution of Eutelsat Group’s contractual obligations for the setup and delivery of Connectivity services, ensuring compliance with agreed scopes and timelines.
• Maintain a 360° view on all streams engaged with our strategic partner and provide consolidated plans for all expected upcoming deliveries during contract lifecycle
• Proactively identify and remove blockers to accelerate revenue realization.
• Build strong relationships with customer stakeholders, developing a deep understanding of their business needs to ensure satisfaction and retention.
• Coordinate and align internal teams (engineering, operations, product, and sales) to keep projects moving and deliverables on track.
• Provide clear, regular communication to executives, customers, and teams, including status, risks, and next steps.
• Manage escalations and complains for issues about delivery aspects
• Drive operational improvements by refining workflows, processes, and governance based on lessons learned.
• Facilitate prioritization of competing requests and lead escalations between internal teams to keep business priorities aligned.
• Contribute as a hands-on leader, jumping in where needed to solve problems, manage details, and support your team.
• Share knowledge and coach team members to develop a culture of customer focus and accountability

Senior Delivery Program Manager

Occupational Therapist – Program Manager

Directeur de programme IT