Agency Performance Manager – Car Rental

Europcar Mobility Group

Agency Performance Manager optimizing Europcar’s car-rental partner locations across Baden-Württemberg. Driving operational performance, compliance, KPIs, partner development, and new agency acquisition.

Posted 8/21/2026full-timeStuttgart • 🇩🇪 GermanyMid-LevelSenior💰 €60,000 - €66,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational performance optimization, compliance enforcement, and partner management within the services or retail sector. Strong analytical skills and the ability to lead change initiatives while effectively communicating and advising partners are essential.

Highest-signal resume keywords

Operational Performance OptimizationChange ManagementKPI MonitoringConflict ManagementCross-Functional Project Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Administration DegreeAnalytical ThinkingConceptual ThinkingCompliance EnforcementContract Negotiation

Soft Skills

Strong AssertivenessExcellent Communication SkillsPersuasion SkillsIndependent Work EthicResults-Oriented Mindset

Industry Keywords

Branch-Based CompanyServices SectorRetail SectorInternational Corporate GroupPartner Management

About the role

Key responsibilities & impact

Comprehensive onboarding into the responsibilities of an Agency Performance Manager.
Responsibility for ensuring and optimizing operational performance and processes at agency locations.
Manage and provide direct on-site support to partners through a strong local presence (at least 3 days per week).
As a Change Manager, explain the company strategy, provide constructive feedback, and actively advise partners on their ongoing development.
Ensure compliance with all processes, optimize the appearance of locations, and enforce required standards.
Identify areas requiring action through continuous KPI monitoring and initiate the necessary management and sanctioning measures in the event of violations.
Contribute to the acquisition of new partners and the preparation of contract negotiations.
Lead processes related to partner separations and site selection.

Requirements

What you’ll need

You have successfully completed a degree in Business Administration or a comparable qualification.
You have solid, specialized and cross-functional professional experience in a branch-based company in the services or retail sector, ideally within an international corporate group.
You have strong analytical and conceptual thinking skills.
You are able to manage conflicts and have strong assertiveness.
You work independently and in a highly results- and success-oriented manner, and are willing to travel extensively.
You have excellent communication skills and the ability to persuade others in your role as an advisor and Change Manager.
You have experience working on cross-functional, international projects.
Apply online with your CV.

Benefits

Comp & perks

Company car with fuel card, also for private use
Car rental discounts for you and your family, plus discounts with partner companies for travel and leisure
€40 monthly allowance on your benefits card, for shopping, fuel, gym membership, or as a partial subsidy for the Deutschlandticket
Birthday special: We give you your birthday off and a €50 credit
30 days of annual leave
Ongoing training opportunities and genuine internal career prospects
Health benefits ranging from eye examinations to dental prostheses
Attractive subsidy for occupational pension provision