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Rental Sales Agent
Europcar Mobility GroupRental Sales Agent delivering excellent customer service while achieving sales targets. Join Europcar Mobility Group to provide seamless rental experiences and maximize customer satisfaction.
About the role
Key responsibilities & impact- Handle reservations and process rental agreements with accuracy and professionalism.
- Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
- Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
- Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
- Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
- Assist customers by identifying any additional services or products that may enhance their rental experience.
- Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
- Support branch operations by performing additional duties as requested by management.
Requirements
What you’ll need- Proven sales experience in a dynamic, fast-paced environment
- Skilled in offering optional coverage products, vehicle upgrades, and additional services.
- Strong customer service skills and the ability to communicate professionally.
- A sales-driven attitude with a focus on meeting and exceeding targets
- Ability to work efficiently in a fast-paced, customer-focused environment.
- Attention to detail and a commitment to providing accurate and timely service.
Benefits
Comp & perks- Be part of a dynamic team that values customer satisfaction and professional growth.
- Enjoy opportunities for career development within a fast-growing company.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales TechniquesOffering Optional Coverage ProductsVehicle UpgradesAdditional ServicesProcessing Rental Agreements
Soft Skills
ProfessionalismBuilding RapportOvercoming Customer ObjectionsCommitment to Service Excellence