Euronet

Operations Coordinator – ATM Network

Euronet

full-time

Posted on:

Location Type: Hybrid

Location: Casablanca • 🇲🇦 Morocco

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Job Level

JuniorMid-Level

About the role

  • Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
  • Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
  • Communicate with clients when/where needed.
  • Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
  • Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).

Requirements

  • University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • 1-2 years of experience in Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
  • Flexibility to travel across the country.
  • Good knowledge of Microsoft Office tools.
  • Good knowledge of English, both verbal and written.
  • Good communication skills.
  • Ability to learn fast.
  • Interpersonal, verbal, and writing skills to successfully interact with colleagues.
  • Team spirit with the ability to work independently and take initiatives.
  • Conceptual and structured work style, problem-solving and analytical skills.
  • Focus and dedication in delivering quality, on time and under tight deadlines.
Benefits
  • - Work in a dynamic, stable, international environment.
  • - Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network performance analysisKPI generationreport maintenanceproblem-solvinganalytical skills
Soft skills
communication skillsinterpersonal skillsteam spiritindependenceinitiativeflexibilityability to learn fastconceptual work stylestructured work stylededication to quality
Certifications
university degree in Engineeringuniversity degree in Supply Chain Managementuniversity degree in IT