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Operations Coordinator – ATM Network
Euronet WorldwideOperations Coordinator overseeing ATM Network operations in Casablanca for global payments leader Euronet. Managing ATM performance, service coordination, and staff training in a hybrid work model.
About the role
Key responsibilities & impact- Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
- Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
- Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installation and de-installation throughout Casablanca.
- Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports.
- Invoice verification, penalties, and financial controls.
- Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).
Requirements
What you’ll need- University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
- 5 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
- Flexibility to travel across the country.
- Good knowledge of Microsoft Office tools.
- Good knowledge of English and French, both verbal and written.
- Valid driving license.
Benefits
Comp & perks- Competitive compensation package
- Annual performance-based bonus
- Private Health Insurance
- Top-of-the-line tools and equipment
- Hybrid working model
- Career development and annual performance review
- Opportunity to work in a dynamic, stable, and international environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ATM network performance analysisKPI generation and maintenanceinvoice verificationfinancial controlsproblem-solvingtrainingincident resolution
Soft Skills
communicationcoordinationflexibilityinterpersonal skills
Certifications
university degree in Engineeringuniversity degree in Supply Chain Managementuniversity degree in IT