Commercial Director – Forensic Services
Eurofins
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇫🇷 France
Visit company websiteJob Level
Lead
About the role
- Eurofins is seeking a strategic and results-driven Commercial Director to lead the commercial and marketing activities of our French forensic laboratories
- Optimising sales team structure, enhancing skills, approaches, and marketing tools to increase attractiveness of expert laboratory network
- Drive a higher volume of requests and improve quote conversion ratios
- Act as a key member of the National Business Line Forensic France, supporting four specialized forensic laboratories
- Build strong relationships with BCMA and BUMA to support the deployment of competitive lab advantages
- Understand the structure, mission, and value drivers of the French judicial system and forensic expertise
- Develop and implement a commercial strategy that enhances joint services, improves conversion rates, and builds customer loyalty
- Maintain a deep understanding of customer needs to ensure satisfaction and long-term partnerships
- Collaborate with BCMA & BUMA to manage key customers, review needs and innovations, and identify new opportunities—especially in niche market sectors
- Monitor organizational developments among key clients and maintain contact with decision-makers in courts and investigative services
- Track competitors’ pricing, policies, and strategies, and share insights with internal stakeholders
- Identify and respond to governmental tender opportunities, including preparing business plans with cost, sales forecasts, and profit projections
- Lead and develop the commercial and marketing team, ensuring coordinated collaboration with laboratories and the use of modern tools tailored to the French medico-legal market
- Analyze business data and maintain a KPI dashboard to track performance, customer retention, and feedback
- Support ELE in customer follow-up, DSO management, and debt collection
- Develop and execute a marketing strategy that promotes Eurofins’ forensic labs and differentiates our services from competitors
- Build and manage the French forensic website and digital communication tools to meet customer expectations
- Support BCMA in market research and analysis to identify new business opportunities in forensic and adjacent sectors
Requirements
- Degree qualified in a relevant field; graduate in criminal law is a strong asset
- Proven experience in commercial strategy, business development, or marketing—ideally within forensic, scientific, or judicial sectors
- Strong track record in a similar role or as a Commercial Director in a complex customer/offer environment
- Excellent comprehension of the B2G French market
- Deep knowledge of the French judicial system, police services, and judicial investigation methods
- Excellent communication, leadership, and analytical skills
- Ability to work collaboratively across teams and manage complex stakeholder relationships
- Fluent in French and English
Benefits
- Frequent travel across France is expected
- Remote work is possible, but being local to Paris, Strasbourg, Nantes, or Lyon is helpful
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial strategybusiness developmentmarketingKPI analysiscustomer retentiondigital communicationmarket researchdata analysissales forecastingtender preparation
Soft skills
leadershipcommunicationanalytical skillscollaborationrelationship managementstrategic thinkingcustomer focusproblem-solvingteam developmentadaptability
Certifications
degree in relevant fieldgraduate in criminal law