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Team Lead, Technical Solutions – Payments
Euna SolutionsTeam Lead for Technical Solutions at Euna Solutions, overseeing payment solution integrations. Collaborating with cross-functional teams to ensure exceptional client experiences and drive customer satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solutions Engineering with a strong focus on managing complex integrations and translating business needs into technical solutions. Proficient in API technologies and skilled in leading cross-functional teams to ensure successful implementation of payment solutions.
Highest-signal resume keywords
Solutions EngineeringREST/SOAP APIsAPI TroubleshootingProject ManagementClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API WebhooksXMLJSONGitDistributed Systems
Soft Skills
Organizational SkillsPublic SpeakingCalm Under PressureProactive CommunicationClient Management
Tools & Technologies
Postman
Industry Keywords
Payment ProcessingFinancial ModelsTechnical ConsultingCustomer-Facing RolesTechnical Architecture
Tech Stack
Tools & technologiesDistributed SystemsSOAP
About the role
Key responsibilities & impact- Lead a team of Technical Solutions Specialists through requirements gathering, configuration, and implementation of payment solutions.
- Collaborate with sales, product management, engineering, customer success, and technical support.
- Lead technical discussions with customers to understand use cases and propose suitable solutions.
- Translate business problems into actionable user stories and technical architecture recommendations.
- Maintain hands-on involvement in critical integrations and troubleshoot complex API issues.
- Gather client requirements and implement solutions across multiple payment products.
- Act as the primary point of escalation for the team; provide mentoring and coaching.
- Work with product teams to establish processes for new features and execute technical improvements.
- Ensure successful implementation of new product features with minimal bugs and high customer satisfaction.
Requirements
What you’ll need- Minimum 5 years' experience in Solutions Engineering, technical consulting, or similar customer-facing technical roles with demonstrated success managing complex integrations.
- Strong hands-on experience with REST/SOAP APIs, XML, JSON, and API webhooks; ability to troubleshoot integrations using tools like Postman.
- Proficiency with Git/version control and distributed systems.
- Ability to explain complex API concepts to non-technical stakeholders; comfort translating business needs into technical architecture.
- Experience managing multiple concurrent projects and stakeholders; strong organizational and prioritization skills.
- Demonstrated excellence in consultant skills: remaining calm under pressure, handling client criticism professionally, balancing speed with accuracy, and communicating proactively.
- Comfortable with public speaking and client interactions; excellent written and verbal communication skills.
- Experience collaborating with product teams on new feature development and implementation.
- Understanding of financial models and principles, particularly payment processing and settlement.
Benefits
Comp & perks- Competitive wages
- Wellness days
- Community Engagement Committee
- Flexible work day
- Health and dental benefits
- Culture committee