Technical Solutions Specialist, Payments

Euna Solutions

Solutions Engineer implementing payment solutions using Euna Payment’s products for public sector clients. Collaborating with cross-functional teams to drive customer satisfaction and deliver quality solutions.

Posted 5/14/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Distributed SystemsSOAPSQL

About the role

Key responsibilities & impact

Work with net new clients to understand and document the technical specifications necessary to build solutions using Euna Payment’s products and platforms.
Identify and escalate potential risks pertaining to integrations, timelines or product functionality during the implementation to the Implementation Manager.
Translate business problems into actionable user stories for development teams.
Gather client requirements, synthesize them into functional configurations, and implement solutions across multiple products.
Deliver high-quality solutions that meet initial requirements and core product functionality.
Ensure successful implementation of new product features with minimal bugs and high customer satisfaction.
Act as a subject matter expert during implementation, eliminating technical objections and building rapport with client engineering teams.
Provide guidance on integrations, product functionality, and risk escalation during projects.
Lead technical status calls with clients and report back status, risks and next steps to project team.
Work with peers to establish best practices and execute technical improvements.
Prepare for project retros to share learnings and successful course corrections.
Track accurate time on tasks for Billing Utilization Rate reporting.

Requirements

What you’ll need

Minimum 3 years ’ experience in Solutions Engineering or technical consulting roles, with demonstrable success working in customer-facing role.
Experience with REST/SOAP APIs, XML, JSON, and SQL; familiarity with Git workflows and distributed systems.
Ability to manage tasks across multiple projects and communicate technical issues to non-technical stakeholders.
Experience leveraging Artificial Intelligence (AI) technologies to design, optimize, or implement technical solutions.
Comfortable with public speaking and client interactions.
Experience collaborating with product teams on new feature development and implementation.
Understanding financial models and principles is a plus.

Benefits

Comp & perks

Competitive wages
Wellness days
Community Engagement Committee
Flexible workday
Health and dental benefits
Culture committee

ATS Keywords

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Hard Skills & Tools

REST APIsSOAP APIsXMLJSONSQLGit workflowsdistributed systemsArtificial Intelligencetechnical specificationsfunctional configurations

Soft Skills

client interactionspublic speakingcommunicationrisk managementproblem-solvingcollaborationrapport buildingtask managementleadershipproject retrospectives