Euna Solutions

Product Manager – Payments, In-Person

Euna Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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About the role

  • Own the product roadmap, backlog, and delivery for the Kiosk and Cashiering web-based point-of-sale systems.
  • Lead the EMV migration initiative end-to-end — from requirements definition and processor coordination to hardware validation, rollout planning, and client communication.
  • Define and maintain PRDs, user stories, and acceptance criteria in close partnership with engineering and QA.
  • Serve as a payments domain expert across the business unit — maintaining deep knowledge of payment processing, card brand rules (Visa, Mastercard, Discover, Amex), and applicable compliance requirements.
  • Own the product layer for payment processor integrations.
  • Identify and evaluate opportunities to expand or improve payment method support (e.g., contactless, stored value, ACH) across Kiosk, Cashiering, and Online Payments.
  • Partner with other PMs to ensure payment flows are consistent and well-integrated across in-person and digital channels.
  • Conduct Voice of Customer research with city and county clients to surface in-person payment friction, unmet needs, and roadmap opportunities.
  • Support sales and implementation with RFP responses, Statements of Work, and technical scoping for Kiosk and Cashiering opportunities.
  • Represent the product in client-facing conversations, including discovery sessions, demos, and escalations.

Requirements

  • 3–6 years of product management experience, with at least 2 years in payments.
  • Working knowledge of payment processing concepts — transaction flows, card brand rules, interchange, EMV/chip, tokenization, and PCI-DSS scope.
  • Demonstrated ability to write high-quality Business Cases, PRDs and User Stories for technically complex features.
  • Experience managing external integrations with payment processors or third-party technology vendors.
  • Comfortable navigating ambiguity and driving clarity across engineering, operations, and client-facing teams.
  • Strong written and verbal communication skills; able to translate technical complexity into clear stakeholder narratives.
  • Experience with kiosk, POS, or self-service hardware products. (Preferred)
  • Familiarity with Fiserv CardConnect, Chase Paymentech, or Card Present integration toolkits. (Preferred)
  • Public sector or government technology experience. (Preferred)
  • Exposure to EMV certification or terminal integration processes. (Preferred)
  • Experience working within Jira, Aha!, or similar product management tooling. (Preferred)
Benefits
  • Competitive wages We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
  • Wellness days What’s better than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.
  • Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
  • Flexible workday We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
  • Benefits Ask us for a copy of our health and dental benefits!
  • Culture committee Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementpayment processingtransaction flowscard brand rulesinterchangeEMVtokenizationPCI-DSSBusiness CasesPRDs
Soft Skills
communication skillsability to navigate ambiguitystakeholder narrativesclient-facing skillsleadershipcollaborationproblem-solvingcustomer researchtechnical scopingdelivery management