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Customer Success Manager
EUCON - BUNG GmbHCustomer Success Manager ensuring customer satisfaction and product optimization for automotive sector. Focused on onboarding, development of use cases, and preventing churn through strategic analysis.
About the role
Key responsibilities & impact- Analyze customer behavior and optimize product usage
- Onboard new customers
- Develop tailored implementation concepts
- Maintain regular contact with customers to measure customer satisfaction
Requirements
What you’ll need- Experience in Customer Success, Account Management, or Consulting
- Industry knowledge in the automotive aftermarket or software
- Analytical mindset
- Fluency in German and English
- Willingness to travel (approx. 10% of working time)
Benefits
Comp & perks- 30 vacation days per year
- Flexible working hours
- Company bike leasing
- EV charging stations
- Public transit pass
- Company physician (occupational health)
- Height-adjustable desks
ATS Keywords
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Soft Skills
analytical mindsetcustomer satisfactioncustomer onboardingcustomer relationship management