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EU

Tiktok Shop Operations Manager

EU

TikTok Shop Operations Manager overseeing operations for e-commerce beauty brand Faccelove. Responsible for shop architecture, logistics, compliance, and customer service.

Posted 5/22/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
Spark

About the role

Key responsibilities & impact
  • Own the architecture, operations, and health of our TikTok Shop presence
  • Set up and maintain TikTok Shop seller accounts
  • Product catalog management: listings, variants, pricing, inventory sync
  • Integrate TikTok Shop with our Shopify backend, 3PL, and inventory systems
  • Manage order flow from TikTok Shop → 3PL → customer
  • Monitor inventory levels and forecast restocks against creator/live campaign spikes
  • Coordinate with logistics partners on fulfillment, returns, and customs
  • Keep shop health scores in the green: violation monitoring, appeals, policy compliance
  • Manage product approvals, category certifications, and documentation for TikTok
  • Own TikTok Shop's in-app customer service
  • Build SOPs and handle refunds, returns, and escalations

Requirements

What you’ll need
  • 2+ years hands-on TikTok Shop operations (US market strongly preferred)
  • Has personally set up a TikTok Shop from scratch — not just managed an existing one
  • Knows the seller backend cold: Seller Center, Affiliate Center, Creator Marketplace
  • Understands usage rights, whitelisting, and Spark Ads from the ecommerce side
  • Familiar with cosmetics/beauty category restrictions on TikTok Shop (big plus)
  • Experience integrating TikTok Shop with Shopify and a 3PL
  • Comfortable with shop health management, appeals, and compliance documentation
  • Self-directed, structured, comfortable with async work and Slack/ClickUp/Notion

Benefits

Comp & perks
  • Competitive salary
  • On-time and reliable payments
  • Opportunity to work with a fast-growing global e-commerce brand
  • Long-term growth opportunities

ATS Keywords

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Hard Skills & Tools
TikTok Shop operationsproduct catalog managementinventory managementorder flow managementintegration with Shopify3PL integrationcompliance documentationcustomer service managementSOP developmentviolation monitoring
Soft Skills
self-directedstructuredcomfortable with async work