Analyst I, Full Stack
Affirm
PythonSQL
Business Controller, Customer Services
Etraveli Group
full-time
Posted on:
Origin: • 🇸🇪 Sweden
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Lead the automation of the customer service agent incentive programs
- Improve existing reporting and controlling processes
- Monitor and analyze key financial and operational indicators
- Identify trends and patterns and help keep the business on track with its goals
- Deliver clear and data-driven insights and recommendations to stakeholders
- Collaborate closely with the Customer Service Leadership Team
Requirements
- You have a strong analytical mindset and enjoy working with data to uncover insights that drive real business value
- You're a confident communicator who builds trust and strong relationships across all levels of the organization
- You take initiative, stay curious, and are eager to continuously learn and improve
- You think critically, challenge the status quo constructively, and bring forward practical, well-reasoned solutions
- You’re a team player who enjoys collaborating in a high-performing, fast-paced and supportive environment
- BSc in Data Analytics, Economics, Statistics, or a related field
- 3–5 years of experience in a financial or business control role
- Experience in Python, SQL or other advanced analytical tools for financial modelling
- Experience with business partnering or business controlling is a plus
- Strong analytical and financial acumen — comfortable navigating complex data and financial models, highly proficient with spreadsheets, and able to distill insights into actionable recommendations with a clear focus on business impact over excessive detail.
- Proven ability to partner with senior leadership - proactively understand business needs, constructively challenge assumptions, and provide strategic financial insights to drive performance and informed decision-making, preferably in an international environment.
