Head of Final Expense Sales

Ethos

Head of Final Expense Sales at Ethos Life leading strategy and performance across sales teams. Focused on recruiting and developing agents while managing operational excellence for sales growth.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesLead💰 $119,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the Final Expense Sales organization, responsible for managing multiple teams and driving performance
Define and own KPIs across production, activity, efficiency, and quality; foster a data-driven performance culture with clear accountability at every level
Lead, develop, and scale a high-performing team of licensed agents and managers — hiring top talent, building career paths, and maintaining a culture of performance
Build and continuously improve sales playbooks, scripts, and sales motions tailored to the Final Expense customer
Develop coaching programs across call reviews, shadowing, certifications, and performance improvement plans for both managers and agents
Partner with Product and Marketing teams to develop shared test and experimentation roadmaps
Set and manage staffing plans in partnership with Finance and Marketing, ensuring coverage, ramp capacity, and productivity targets are met
Design and evolve compensation plans that align agent and manager incentives with business outcomes

Requirements

What you’ll need

8–12+ years of sales leadership experience, with direct ownership of inside sales teams of 30+ in a B2C or high-volume direct-to-consumer environment
Proven track record of owning a sales organization — exceeding revenue targets and scaling a business through headcount growth and operational improvement
Deep expertise in final expense, whole life, or adjacent protection products strongly preferred; candidates with B2C insurance, insurtech, or high-velocity consumer sales backgrounds will be considered
Experience designing and managing agent compensation plans, performance management frameworks, and staffing models at scale
Strong analytical operator fluent in forecasting, pipeline management, and modern CRM and telephony systems (Salesforce, Regal, or equivalent); able to translate data into rapid action
Excellent coach and developer of talent — track record of building manager capability and creating high-performance team cultures
Natural cross-functional partner; skilled at using data and customer insight to influence Product, Marketing, and Operations
Thrives in a fast-moving, tech-forward environment with a strong bias for action, high ownership, and a builder's mindset.

Benefits

Comp & perks

You can find further details of our US benefits at https://www.ethoslife.com/careers/

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales leadershipperformance managementagent compensation plansstaffing modelsdata analysisforecastingpipeline managementcoaching programssales playbooksB2C sales

Soft Skills

team developmentcross-functional collaborationinfluencinghigh-performance cultureanalytical thinkingcoachingtalent developmentownershipadaptabilitycommunication