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About the role
Key responsibilities & impact- Set the vision. Define a clear medium- and long-term strategy for the member portal and policy administration platform, grounded in customer insight and business goals.
- Own the roadmap. Build a data-informed roadmap that balances new product bets, platform investments, and continuous optimization — and deliver against it.
- Lead cross-functionally. Partner with engineering, design, analytics, marketing, sales, and operations to ship end-to-end experiences that move the business.
- Drive execution. Stay close to the work. Lead product development from ideation through launch and impact measurement, removing friction wherever it appears.
- Build a strong experimentation culture. Establish a rigorous testing cadence that combines incremental optimization with bigger bets, and instill best practices for measurement.
- Scale the platform. Work with sales, operations, and policy admin teams to set clear goals for performance, reliability, and user experience — solving with both technology and process.
- Build the team. Hire, coach, and develop a high-performing team of product managers.
Requirements
What you’ll need- 8+ years in product management, including time at a top internet or consumer technology company where you've shipped and scaled products with significant user impact.
- 2+ years managing product managers in a high-growth environment, with a track record of hiring and developing strong talent.
- Experience owning a consumer or business product with measurable growth outcomes — usage, retention, revenue, or all three.
- Strong analytical instincts. You're fluent in data, set sharp success metrics, and make decisions based on evidence.
- Excellent product judgment and taste. You have a point of view on where the product is going and what 'great' looks like.
- Technical and design fluency strong enough to be a real partner to engineers and designers — not just a stakeholder.
- An owner's mindset. You move fast, run toward hard problems, and hold a high bar for impact.
- Strong cross-functional leadership. You build trust quickly, drive alignment, and make decisions when consensus isn't possible.
- Experience with client portals, policy administration systems, or other complex enterprise platforms preferred.
- Background in insurance, fintech, or other regulated industries where compliance and trust matter preferred.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analysisproduct developmentuser experience designgrowth metricsexperimentationroadmap developmentimpact measurementtechnical fluencydesign fluency
Soft Skills
cross-functional leadershipteam buildinganalytical instinctsproduct judgmentdecision makingtrust buildingalignment drivingproblem solvingcoachingcommunication
