Consumer Sales Agent

Ethos

IUL Sales Specialist guiding customers through the life insurance buying process at Ethos, an innovative insurance technology company. Driving customer engagement and conversion through exceptional service and support.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Requirements

What you’ll need

2-3 years of experience in life insurance telesales
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment
Excellent communication skills including strong phone presence
Passionate about delivering exceptional customer service.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

telesalessales techniquescustomer objection handlingpipeline managementworkflow improvementoutreach strategiesbilingual in English and Spanishtime managementmultitaskingcustomer service

Soft Skills

relationship buildingtrust instillationadaptabilitydrive to winquick learningcommunication skillsorganizational skillsproblem-solvingprioritizationcustomer experience focus